South Shore Apartments

Living at South Shore Apartments has been a highly disappointing experience due to serious safety concerns, lack of maintenance, and mismanagement.

The security gate is frequently broken, allowing unauthorized access to the property. On multiple occasions, I have encountered homeless individuals sleeping in the laundry rooms, which poses both security and sanitation risks.

Additionally, the poor upkeep of the property led to direct damage to my personal belongings. A malfunctioning gate... closed on my vehicle, causing significant damage, and management failed to take responsibility. Despite their obligation to maintain safe and functional facilities, they have been unresponsive and unwilling to address the issue.

Texas law requires landlords to provide habitable living conditions, yet South Shore Apartments consistently fails to meet this standard. I strongly advise against renting here.

Vivir en South Shore Apartments ha sido una experiencia muy decepcionante debido a graves problemas de seguridad, falta de mantenimiento y mala gestión.

La puerta de seguridad está frecuentemente dañada, lo que permite el acceso no autorizado a la propiedad. En múltiples ocasiones, me he encontrado con personas sin hogar durmiendo en las lavanderías, lo que representa un riesgo tanto para la seguridad como para la higiene. Además, el alto nivel de delincuencia en la zona hace que el entorno sea aún más inseguro para los residentes.

Además, la falta de mantenimiento ha causado daños directos a mis pertenencias. Una de las puertas defectuosas se cerró sobre mi vehículo, causando daños significativos, y la administración se negó a asumir la responsabilidad. A pesar de su obligación de mantener instalaciones seguras y funcionales, han sido indiferentes y no han tomado medidas para solucionar el problema.

La ley de Texas exige que los propietarios proporcionen condiciones de vida adecuadas, pero South Shore Apartments no cumple con este requisito. No recomiendo vivir aquí. Read More

This was my personal experience living over 2 years at South Shore:
Pros:
*My apartment had a spacious interior
*Good location: Near downtown and within walking distance to many stores, shops, and some restaurants (for those new to Austin, the neighborhood itself is not the greatest)

Cons:
*Major cockroach issue which was never solved despite my efforts and those of pest control
*Trash/litter/dog poop everywhere- a lack of respect for shared spaces among many tenants
*Theft/vandalism:
*There... were multiple thefts from mailboxes, the Amazon Hub lockers, and equipment from the fitness center.
*My car was broken into twice. The second time it was completely destroyed (i.e., window bashed in and steering wheel obliterated), and I'm still dealing with it a month later.
*The security gate was never functional in my 2 years at South Shore
*Maintenance - this was my observation, and one maintenance person also told me: They put a band-aid over issues rather than fully fixing them. In my case, there was an issue with the front door sticking. And maintenance also created a hole in my wall and just left it there for months until I moved out.
*My shower was mounted at a height only fit for someone 5 feet tall or shorter
*Very little natural light
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Place is falling apart with the city CONSTANTLY inspecting the buildings for code violations, management has been awful since Diego left, your AC will go out (not a question of if but when) and they will take days to fix it in the summer, rent will be at least $100 more a month than your lease says for a slew of miscellaneous fees, they’ve now started fining people for furniture that people have had out for months out of nowhere, list goes on… save the hassle and live ANYWHERE else.

Wouldn't recommend this place to anyone. After living here for 10 months I'm glad to get out. First of all there's roaches in the unit, which they did a great job at hiding when I did the walkthrough. Secondly the grounds on the property are littered with trash and glass. I have 2 dogs and its a miracle neither one of them stepped on glass while I was walking them. One of the main things that got me to stay here was the pool, and more days than not it's not even swimmable. There's either a bunch... of dirt on the bottom or the pool is completely green. The cheap floors they install start to fall apart after 2 months of living in there. The walls are thin, I can hear the neighbors above me when they play music and move stuff around in their apartment. I was told there would be security patrolling the parking lots but in the 10 months I've been here I haven't saw one security guard. The list goes on but if you're looking for a new apartment to move into, check out another place. Read More

I submitted 5 maintenance requests the week I moved in. After I moved out and returned the keys they did their walk through and suddenly I start getting emails saying that my work order is now complete. Maintenance only came out twice and they were both emergency requests. One they came out 6 hours later and the other one we had standing water from a leak under the sink and they came 2 days later. Washing machines are not reliable.