Stonelake at the Arboretum Apartments

Greatly consider other options when searching for an apartment. Despite its stylish design and modern appliances, this complex has significant drawbacks that outweigh it all.

Im placing a 5 star review because of a couple of reasons.

First, location is great, you are near 183, loop 1 and TX-360, so basically everything is 10-15 minutes away. You have the gateway right across the street and there are a couple of things you can do there.

Gym, pool and common areas are always clean and organized.

Service is always ready to help, Brenda supported me throughout all the process while moving in. You always get updates about events or things happening around the... apartment through emails . They even organized a gift wrapping station with hot chocolate for this holiday season Read More

Lived here for 2 years and had a wonderful experience as a resident at Stonelake. The apartment is conveniently located by major grocery stores and retailers. The management is great always available and willing to help with apartment concerns and issues. Brenda M., one of the leasing consultants is wonderful! She went above and beyond during our moving process when we needed assistance with an issue and we are so grateful for her patience and kindness to be of help to us. Lived in Austin for 6... years and this was by far the best apartment we stayed at. They do a good job of maintaining the complex, leasing staff is helpful, and maintenance is pretty fast at fixing any unit issues. Read More

I moved to this community from another state after never having even visited Austin before, and I am so happy with my decision! The staff (especially Brenda) made the application/leasing/move-in process a breeze and were extremely helpful and polite throughout. The location is amazing and very scenic despite being nestled in a largely commercial part of town. If you're looking for a place to live in Austin, you can't go wrong with Stonelake!

I had read all the reviews of Stonelake that had come out in the last year and was a little nervous but was confident they were likely exaggerated. I do feel I was right in that assumption.

I live in the 2B Silver package apartment. The apartment itself is stylish, good sized, and in great condition. I had 2 very small technical issues that were resolved immediately upon walkthrough. The balcony is decently sized as well. Great closet and storage space, convenient washer dryer setup, central... AC and all that jazz. Honestly no complaints about the apartment.

The amenities so far are great as well. Everything is open and in working condition (although they did fill in one of the hot tubs which was disappointing, but still have 1 open and working). I saw someone complain that you pay for trash per month, but the valet trash service I feel is plenty worth it, it literally comes every day.

Cannot stress enough how great the location is. If you want it, I promise it's nearby. Baby A's across the street, restaurants all around, 4 different grocery stores all within 8 minutes, and anything that's not immediately nearby is just a hop onto MOPAC away. I hope the complex doesn't use this to justify rent increases because I don't feel it compensates, but I do want to emphasize that it's in a great spot.

Brenda, who seems to manage the complex, has been an absolute pleasure to work with. A lot of the reviews I saw were relating to the staff here, and I've only worked with Brenda so far and it has been nothing but pleasant.

My biggest complaint is probably that it feels like Brenda is understaffed. There are a lot of little issues, like it being pretty rare someone picks up when you call the front desk, that are probably easily solved by just having more people on top of them, so I do hope they hire some people out to support the great person they have in Brenda.

Overall, pretty excited for the year in store. I'll likely be submitting an end-of-lease review as well to see how things hold up.

-TD. Read More