Cypress Gardens

I absolutely hate that I have to write this review, but I wish I had read one like this before I made the decision to move to this property. It has been a complete nightmare since I moved in. I am mainly upset because I pushed my move date out a week and the winter storm also occurred which pushed it out another week and my apt STILL wasn't ready after calling and asking several times if it was. Whatever walk through the staff conducted was not done correctly. This is the most disgusting apt I… have ever moved in to. I had no hot water when I moved in (they finally fixed after two days) there is a leak in my bedroom and now my carpet smells horrendous. There is also now a leak under my bathroom sink that has flooded the bottom cabinet.Now my bathroom smells horrible and rank. The tile in around the bathtub wasn't clean. The blinds were not replaced and filled with dust. I don't see how a cleaning service came and did anything. There is dust sitting on the light in my kitchen. The window sills were dirty. My shower did not work for a week, I was only able to take baths which I do not prefer. I have felt blown off by everyone in the office except Alicia. I am completely disappointed with the lack of urgency to get my issues resolved. These are not issues one should have in the beginning, especially given the amount of time they had to get the apartment ready! There are several other things wrong that I don't even have the energy to include. You can definitely find something better at these prices. The only thing I have been impressed with is the actual size of the apartment. Read More

I love this community. It's is very clean. Wonderful amenities. If you need maintenance they are right there. They really take great care of their residents! Chrissy in the office is so wonderful and even baked our dog homemade doggie treats!

The jacuzzi tub has been broken for a whole year now. People let their dogs swim in the pool,and so do the ducks. The pool has broken down 6 times in the summer. A/c will freeze over after been on for an hour. There is evidence of termites. Oh yeah.. the neighbors gave us bedbugs and I know that for sure because I had bought brand new mattresses and brand new bedframes. Took them a little over a week to show up. And the pest control killed all 3 of my kids guinea pigs. No apology from them I… notified the front office. Now we have to pay on top of the rent a $75 cable package, and $25 for valet trash service that I don't use AT ALL. And you can't opt out of the service. I have little ones and I don't feel comfortable having complete strangers on my porch at night. I am disappointed also because my family and I went 4 days with no hot water in the winter. They front lady said we could use the shower in another building only. I said no because I will not bathe my kids in another building only to have them walk in the freezing cold winter to get back to our place. I really did like the property in the beginning but it's not worth the increase for the problems we have had here. And when I asked the lady at the office about the cable package and valet trash and said that I don't need or want the service she said that I can just move somewhere else if I didn't want the services. Read More

Management is not helpful. They are never available, fail to give you proper notifications, do not return phone calls or emails, and are extremely inconsistent. They're rude and screw you over monetarily. I will never recommend this place to anyone.