1/28/25
Terrible Place to Live
When I moved in years ago, the office was well-staffed, maintenance was timely, and communication was frequent. That is simply no longer the case. The office now closes whenever it wants and isn't open on weekends at all (how are you going to have office hours M-F 9-6 when most of the population works 8-5???). There is frequent staff turnover. Maintenance requests often require hounding the front office (one of my requests took FIVE months, and one still hasn't been addressed from Oct.). I do... NOT recommend living here.
Review from Apartments.com
Property Manager at Regency Gardens responded to this review
Thank you for taking the time to share your concerns. We sincerely apologize for the frustrations you’ve experienced regarding office hours, staff changes, and maintenance delays. Your feedback is incredibly valuable, and we regret that we have not... met your expectations.
We understand how important timely communication and maintenance are, and we are actively working to improve our responsiveness and service. While staffing challenges have presented difficulties, we are committed to finding solutions that better serve our residents.
Please reach out to us directly at leasing@liveregencygardens.com so we can address your outstanding maintenance request and any other concerns you may have. We truly appreciate your patience and the opportunity to make things right.