The Lochley Apartments

The management through this catastrophe that occurred 2/15 has been absolutely uncommunicative. There are people with severe damage and loss of service. There was no way to contact management. General letter of "we are working as quickly as humanly possible". Unacceptable. There should have been consideration of residents for restoration of service, repair schedule. Their response was "it is a national disaster", no tornadoes, hurricanes are national disaster. We offered to use wet/dry... equipment to clean up 2 inches of water in bedroom. They said we have no equipment. This is poor excuse, not allowable hotel accommodations, Apartment is not liveable. Mold and Mildew will start in 48 hours. Health is not a concern. We were advised to use our personal insurance. We have $100,00 liability they will be able to draw on. Then it will be done cheaply. The maintainance is inadequate for this property . Do not rent here . We will not be allowed prorated rent even though we have had to be out for 15 days. Read More

Cheap appliances, thin walls, not energy efficient, slow on maintenance request, old apartments with old appliances and not green friendly.

These apartments need a total makeover. Floors are warped terribly from water damage, carpet is beyond worn and old, everything is outdated. Air circulation is terrible, they flat out told us that the insulation is really old and that we just need to get black-out curtains or blankets to cover the windows. Our apartment wasn't cleaned before we moved in. Mold in the toilet, burnt food on the stovetop, horrible paint jobs around trim (probably to hide more mold). Management is not the friendliest... . A lot of police around the area as well as a few gunshots heard. Amenities consist of 4 exercise machines and a pool that is too small to share with the community. A positive was the amount of space we got! Unreasonable charges at the end of move-out. Would not recommend, search elsewhere! Read More

Convenient location. Great service so far & the best price for what you get in Dallas area.

These apartments are older but the upkeep of the apartments has been wonderful. Love the management team especially Eva and I love when I need something fixed in my apartment they take care of it right away. Also the rent is very reasonable for this area.