11/12/24
Highly Recommend
I've been living at Skyview Flats for about six months, and I've noticed several positive changes since moving in. When I arrived, a new management team had just taken over, and they’ve been fantastic from day one. I’d heard some horror stories about the previous team, but this group has been responsive and attentive to residents' needs.
One concern I initially had was the presence of bugs, which I had read about in some reviews. However, the management offers weekly interior and exterior pest... control upon request. After having my apartment sprayed consistently for a month, I haven’t had any issues.
Recently, a water leak from my neighbor's unit caused flooding in my apartment. Given Houston’s climate, I was worried about mold, but the management was quick to act. Within 24 hours, they had an industrial dehumidifier delivered, and within three days, contractors were assessing the necessary repairs. Within a week and a half, the affected areas were fully demoed, dried out, and repaired. Rather than downplaying the issue, they took proactive steps to ensure mold wouldn’t be a concern, and they kept me updated throughout the process.
The only hiccup I experienced when I moved in was that maintenance occasionally entered without calling ahead, which was a bit concerning since I have a dog. After speaking with management, they’ve made sure to call ahead before any visits to ensure both my dog and their staff are safe.
Overall, the management here is approachable and genuinely cares about tenants’ well-being. If you move here and have a problem, I’d recommend sitting down with them to discuss solutions—they really do follow through. I love living at Skyview Flats and highly recommend it!
Review from Apartments.com
Property Manager at Skyview Flats responded to this review
Thank you so much for sharing your experience! We’re delighted to hear that you've noticed positive changes since moving in and that our team has been able to address your concerns. We’re glad the proactive pest control and quick response to the... water leak put your mind at ease. Your feedback about maintenance calling ahead is important, and we’re happy to hear that it’s made a difference for you and your dog. We truly appreciate your recommendation and are committed to providing a comfortable and attentive living environment. Thank you for being part of the Skyview Flats community!