11/27/24
office staff is seriously the worst
I've lived here for 14 years, the management used to be very friendly and helpful. Now they cycle through staff at record speed and don't expect them to lift a finger. They are lazy, unskilled, unhelpful, and won't get anything you need done. It's a complete joke. Other things to note, the property is unkempt, trash literally blowing down the breezeways. Pool furnishings haven't seen an update in 10+ years, the chairs are falling apart. Front gate is broken about 50% of the time. The units... themselves have a nice layout, and the rent is reasonable which is why I'm still here. But every time I have to deal with the staff I am more determined to leave this place forever lol.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Bel Air on Maple responded to this review
We pride ourselves on providing an outstanding living experience and we're sorry to hear that we may have fallen short in these areas. Thank you for bringing the front gate and pool chair issues to our attention. We have discussed these with our... maintenance and management teams and are working on addressing these promptly. Thank you for your residency in our community.
