Bel Air Oaks Apartments

Worst place we lived. Paid a huge deposit to move in stayed one year exactly then moved. They did a walk through and stated what they would charge us that would come from the deposit. Low and behold the deposit comes in the mail missing over $1000. The charged for everything under the sun that was never mentioned when I made last payment. People are a complete ripoff and get over. Do not give these people your hard earned money. Also was literally promised to get $130 back waited and waited. Had... to call them back just to find out that part of the deposit wasn’t coming back either like my god did you look at deposit amount and say let’s get our employees a bonus or pizza party with my money And don’t respond with I’m sorry about your experience. Respond by giving me the rest of my deposit back after staying in that hell hole. Read More

I lived here for only 2 or 3 months about 4 years ago before I had to break my lease. Trash was every where, horrible roach infestation, poor office management. And constant leaking when it rains and leaking pipes that caused very high water bills. SERIOUSLY STAY AWAY

This place is nothing short of a joke. We have loved here for a few years and it has been a nightmare. Poor management, neglectful maintenance, broken promises, crime, drugs… you name it. You’d be better off homeless.

What a joke. Once again we are without water. I have sent 7 emails to management and not a single one has been responded to. Nothing like having Christmas with 3 kids who can’t even flush a toilet due to the negligence of the manager. Nearly 48 hours in and they silt haven’t... contacted a licensed plumber, they are relying on the onsite maintenance team to fix this water issue. DO NOT MOVE HERE. Read More

I liked the place at first but it's terrible now. been here for over a year. there's trash constantly throughout the complex. I've called and went to the office several times for work orders. Work orders don't get done. I've had an appliance out of commission for over a month. They don't care. They never call you back. Pest control is a joke. Don't do it.

Wish I could give it a zero. All the reviews are true. Had no air for weeks, took many calls to get anyone there to fix it. Freeze happened in Feb and when I left in Sept, my wall was still a huge hole - never fixed after multiple calls and being told it would be fixed. Left for three months to visit family and came back to a rat issue. Pest control just stepped over the issue. No traps laid until I complained 3 times and left a bad review. No help from office. Lost thousands of dollars... (clothes, washer, freezer, housewears) and was charged for clean up and damage (not due to anything from me, but from rats). Tried cleaning apartment, but the rats made a huge mess and no air in end of summer. I have many pictures that showed dead rats in my washer, the stove, the broken wall. American Communities is the property management. I'd run from anything owned by them. Read More