3/14/25
LEFT ME HOMELESS
The management has always been so terrible to my family but this time it has gone too far. Two weeks ago I gave birth, and while I was giving her a sponge bath the ceiling began to leak. We ran out of the scene and all of a sudden water began to completely POUR down in our bathroom, hallway, kitchen, and laundry room. The water was RAW SEWAGE!! Apparently the toilet in the unit above us flooded and leaked into our apartment.
It has been 4 days now and the landlord has NOT responded or... attempted to clean or remedy the apartment. They stated they are “investigating” but at least send a cleaning crew in the meantime??? We are currently homeless and living hotel to hotel because I refuse to expose my baby to raw sewage? I am dealing with post partum and am completely sad and crying over this situation we look so terrible with the few clothes that we all have in a hotel with a newborn.
The landlord has often treated us like this they completely ignored us stating for three months that there is something wrong with the plumbing.
They raised the rent on us going from $1,206 p month to now $1,800 from random undisclosed fees that are NOT on the lease agreement.
They also have a roach problem in the unit that now will be increased with the sewage in the walls. We are totally stuck in our lease since they require a 60 day notice to terminate the lease.
I just feel so low right now. I truly hate this place. Do NOT move here!!!
Review from Apartments.com
Property Manager at Champions of North Dallas Apartments responded to this review
We sincerely apologize for the distress this situation has caused you and your family. We understand how difficult it must be, especially with a newborn, and we truly regret any inconvenience you’ve experienced. Regarding the leak, as soon as we were... made aware of the situation, we began investigating and working toward a resolution. We acknowledge that this has been a challenging process, and we apologize if our response did not meet your expectations. Our team has been actively working on repairs and remediation, and we encourage you to reach out directly so we can discuss any immediate needs or accommodations that may help during this time. Regarding the rent and utilities, we strive to be as transparent as possible. All charges, including utility allocations, are outlined in the lease agreement. If there are any specific concerns about billing, we are happy to review them with you. As for pest control, we have taken multiple steps to address the issue. If additional treatments are needed, we are more than willing to coordinate further service. Our goal is to ensure all residents feel safe and comfortable in their homes. Please don’t hesitate to contact us so we can work together toward a resolution that best supports your family.
Sincerely,
Kasia K., Property Manager
championsndaptsmgr@cushwake.com