Reserve at White Rock Apartments

I just moved into the reserve apartments about a month ago, I have a two bedroom two bath one bathroom works, most of my outlets don’t work, I have shelves in my kitchen cabinets that have not been hooked on and worst of all when me and my husband was cleaning our apartment for ourselves in the kitchen above the counters. We found food, ants and roaches that look like it’s been there for weeks or months and since I moved in, I’ve seen about 15 roaches and at the time we did not have our... belongings out of storage for us to have brought it with us. My husband went to leasing office before the first of the month, I’ve called and went in person and I still haven’t heard from the head manager or the apartment management company. I don’t understand how they will let someone move in to An apartment like this, my mouth is on the floor. They will make the apartment look as good as possible with minimalistic work and have you move into any old thing.

After the holiday, I will be contacting the Texas renters association. Because this can’t be life!!!! If I could give zero stars, I would!!!! Read More

This is really not a good place to rent.

Mold and or mildew I’m the unit.
Slow response to service order requests
No improvements around the property however major increase in rent after one year of leasing ($240)
No return phone calls or emails from management team.
No access to club room or extra workout facilities after 6 o’clock. It’s only available during office hours.