10/3/24
RUDE MANAGEMENT
If I could give zero stars, I would. The staff at this apartment complex are not only incredibly rude, but they’re also liars who couldn’t care less about their tenants’ health or safety. We’ve been dealing with an infestation of crickets—and I’m not talking about a few here and there. We’re talking about 40+ crickets a day that we have to kill ourselves. They’ve filled our closets, they’re in our bed, and we even find them in the bathroom drawers!
We’ve contacted management countless times,... and all they do is shrug it off or try to charge us for out-of-hours service—because apparently, a cricket infestation is our problem! Nothing has been solved despite our numerous complaints. It’s disgusting and unsafe. The fact that this company expects tenants to live in these conditions speaks volumes about their lack of care. DO NOT RENT HERE if you value your health, your sanity, or basic respect from the people managing your home.
Review from Apartments.com
Property Manager at The Hightone responded to this review
Our residents' satisfaction and comfort are at the forefront of our mission, so we are sorry to see your comments regarding your living environment. Please know that we take your concerns seriously and are eager to take steps to address them. In an... effort to learn more about your experience, we would love it if you email us at marketing@tamresidential.com. We look forward to hearing from you!
