Las Colinas Heights Apartments

I appreciate that the community worked with me, Amber was super efficient and timely. First experience and encounter with community was pleasant.

Just moved in, so far love the community and the unit! Very spacious, quiet, and amazing place to live within city limits. Would recommend everyone i know apply here.

I'm excited to begin living at Las Colinas Heights! Really great customer service and easy website to use! I would recommend this place to anyone.

It has been a great experience so far amber was amazing and very helpful and knowledgeable about the property I greatly appreciate her efforts

Avoid at all costs.

MAINTENANCE
Their maintenance staff is dangerously incompetent, and I'm not exaggerating. My heat unit was pumping some kind of chemical-smelling gas into my apartment in large quantity. I specifically told the maintenance staff NOT to turn on the heat or, if they had to, to open all the doors and windows.

Instead, they turned the heat on and LEFT IT ON for 6 hours while my wife & I were out of the house. The apartment was so toxic when we got home that being inside just... long enough to turn off the heat and open the windows (took about 90 seconds) made us light-headed and gave us headaches.

The maintenance staff are ALWAYS like this. With everything. Do not rent here if you value your life & health.

Also, 90% of the time, they don't tell you that something has been fixed, what was wrong with it, or why it went wrong. It also took them 4 months to replace a broken window blind.

A/C & HEAT
My A/C or heat has also been out roughly every 3 months because their machines are old and falling apart.

GATES
At least one of the gates is broken 75% of the time. The speedbumps they've just installed at the gates are insanely high. Can't go over 3mph without shaking your car to pieces. Have fun entering and exiting the complex a few times a day at the speed of a snail.

LAUNDRY ROOMS
There was the smell of a dead racoon permeating their laundry building for 8 months before anything was done about it because they never do any maintenance on those rooms. Before that, there was biohazardous, slimy, smelly water standing in one of the machines for about a year that it took me half a dozen trips to the front office to get them to do anything about. If half of the machines are operational at any given time, you've gotten lucky.

POOLS
The pools are closed half the time they're supposed to be open. There's no notification when they close or when they reopen, you just have to guess. Good luck.

WATER FEATURES
The "stream" behind my apartment is stagnant and breeds mosquitos.

DECKING
If you have a 3rd or 4th floor deck in the back of your apartment, be ready for the heads of nails to be sticking up about an inch everywhere. Do not go on your deck without shoes -- you will get a hole punched in your foot.

BOTTOM LINE
Absolutely do not rent from here. Nearly everything is terrible, broken, janky, or unreliable. Read More