2/27/25
Terrible Management-Do Not Move Here
WORST MANAGEMENT OF ALL TIME- DO NOT MOVE HERE! This property is 21 years old the company that currently owns it states that they did cosmetic renovations to the property. I promise you, the cosmetic renovations aren’t worth the price increase. You will still have dated white cabinets pay more than anywhere for trash service ($45) and a “community fee” to use the amenities ($18) to top it off, the management team is never in the office if you need help, you will be routed to the “Central Office”... a call center. I have only been here for a quarter of a year and I have put in three service request for a running toilet That has not been fixed to this day, Which ran my water bill up! I was told it would be fixed and that someone would speak to me about a credit that was a month ago! Last, but not least the apartment is unsafe I was electrocuted by a GFCI outlet in my kitchen, This is not only a fire hazard, but dangerous to the residents and their property! Today I went into the office and lucky me, They were there only because their manager was present. If you value your money, your safety and your time look elsewhere.
Review from Apartments.com
Property Manager at Monticello by the Vineyard Apartments responded to this review
Hello, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you again.