Western Station Apartments

1-Krystal Dorman, manager, charged us November rent we gave her the keys of the apt. In October 23rd
2-She kept $500 deposit lying about damage that we noted in the first walk through page that it was already there, plus she didn’t want to prove her lies after we asked for the reasons, she ignored our e mails.
Many more things that I’m so disappointed about. She made our experience so bad.
She keeps reaching out acting like nothing happened asking why I gave her 1 star

The maintainance staff specifically. Tony is so kind .polite and perfect. The service given by the apartment is perfect.

The apartments themselves are great. They way they are run is a different story. The communication about issues is communicated poorly. There are incredible delays with no concrete answers. The dog park is treating like a bathroom for dogs instead of a place for them to run. Getting concrete answers is almost non-existent.

I had a friend who lived here and I always loved visiting- new build, brand new appliances, lots of space/storage, great location, balcony, etc. When my lease was up at my old place, Western Station was at the top of my list. I love living here!

The best thing about these apartments are the attached garages. The closets are small compared to other apartments I've lived in, the apartments are poorly insulated, cheap carpet, the doors don't fit properly in the door frames, and additional parking is horrible. Some cars are basically stored in the few extra spaces that are available because I never see the cars leave those spots. Residents park huge trucks in front of their garages so you can't even see around them to back out and people do... not drive cautiously around here! The back gates have been broken and open for I don't even know how long. Isn't this a service we all pay for? Not that it matters because people are always following others in anyway. The gates are more for looks than anything. Trash should only be set out at certain times on certain days, but this is apparently a difficult concept to grasp as trash is set outside at all hours of the day and for days at a time since there are two nights when trash isn't collected. For the amount of trash I produce, the service is expensive, and especially so since the new trash collectors don't even come upstairs to pick up my trash like the old collectors did. I would much prefer to pay less and take my trash to the bin myself, and then maybe there wouldn't be so many trash bags left outside for hours/days. I understand rent goes up, but when they are offering new residents money off their rent and can't give any deals to people who have been loyal customers, haven't caused problems and pay rent on time, it shows what the priorities are. I'll be looking for a good move in deal somewhere else as soon as my lease is up. Read More