Westhouse Flats

Be careful when you move out. My rent payment would come out automatically every month. When moving out I provided my 60 day notice and my payments came out as usual. A month after moving out I received a notice that I had a reletting fee of over $2k.
When I spoke with the property management company (Greystar) they informed me that I was being charged the reletting fee for not paying my balance in full. After further investigation I was able to determine I was being charged $2k+ bc I moved out... on the 1st and was being charged a proration for 1 day of the month. The property failed to take the payment out and neglected to tell me that I would have to make a manual payment if they no longer do auto withdrawals for 1 day of rent at move out. I disputed the charge and they denied it.

Just another sleazy property management company. Rent prices increase dramatically after your first year and they nickel and dime you for other services. Read More

This property is so beautiful and well kept. The property manager Mrs. Moore is so well informed about the property that if you have any questions or concerns she will address them. Awesome property but you have to see it for yourself, you won’t be disappointed.

Not as great as it looks.

I’ve barely been here 3 weeks and am already very disappointed. If you pay for a covered reserved parking spot, other people will park there anyways & you will be SOL unless the towing company actually comes (also you’ll be the one who has to deal with the towing company & essentially enforcing the parking rules).

Roaches in the units and in the community halls - I live extremely clean and still I’ve had roaches despite this. Pest control came & only sprayed my patio... despite me saying they were inside. I now have to call pest control again (you have to pay for this by the way) for the second time in 2 weeks here. Roaches in the community hall because people leave trash bags, pizza boxes, etc in the hall way.

The apartment grounds are covered in dog poop, including right next to where the waste bags & bins are. This is disgusting. I carry bags & pick up after my dog every time and others seem to not be able to do it when the bags & bins are right there. It's gross, and I can't even walk my dog without dodging piles of poop and smelling it everywhere. I don’t think this is an apartment problem, but a resident issue - residents don’t care about leaving things filthy.

The units themselves look decent but definitely not as high of quality as you’d think from the online photos. Cabinets are offset, holes & gaps in cabinets, etc.

The nicest part of the community is the community amenities which are great - gym, community courtyards, pool, community office area, those are all beautiful and great. Also, the front desk is kind and polite so I appreciate that as well. Quality of residents and living conditions however not so much. Read More

My husband I moved here from out of state so we did not get the chance to see this place before we moved in other than a virtual tour. The apartments do look exactly like the pictures online, no hidden surprises there. Additionally, the amenities were awesome. However, that is where the good stuff ends.

The price of rent never stays the same. By the time we moved out, it had jumped up nearly $200 - and it goes up every single month. I tried calling to ask about some of the costs and what they... were but they never had good answers.

Also, do not plan to move out early - they ask for over 4 months of rent up front, regardless of how much time you are trying to break early. I have lived all over the country (military) and never experienced that high of a cost. They were also completely unwilling to work with me or let me speak to a manager to try and resolve the issue.

It looks very nice, but nothing else about it is nice. Read More