11/18/24
Verified Renter
The community is very fine and maintenance does a good job at being responsive. The common areas are nice and enjoyable. Few points to watch and improve:
1. Neighbor noise and nuisance. We have seen neighbors making noise by the pool after 11pm. We have heard very noisy neighbors smoking on their balcony at 2am.
2. We had lots of bugs and insects, ants in our unit few weeks ago. The situation seems to improve.
3. A point of detail but the stationary bikes in the gym have been out of subscription... for multiple months at least...without this, it is impossible to get a time/speed/distance record, which is annoying. It would be good for the minimum data to be available for anyone who would like to use them.
Review from Apartments.com
Property Manager at Alexan River Oaks responded to this review
Thank you for your feedback! We’re glad to hear you’re enjoying the community and that our maintenance team has been responsive! For any noise concerns after 10 pm, we have a courtesy officer onsite who can assist. Please don’t hesitate to reach out... at 832.637.3200 for assistance, as we want to continue enhancing your experience at ARO. We are always happy to help! - Kianna Darden , Property Manager