Cortland Museum District Apartments

My fiancé and I toured a week ago and even though we did not go with The Southmore and chose to move to Pearland instead of the museum district wanted to share how an amazing job Ericka did. She listened to all of our requirements and very informative she had an amazing customer service.

"I'm absolutely loving my experience at The Southmore. The luxurious amenities, stunning views, and exceptional service have exceeded my expectations. I love the new management, their attention to detail and commitment to resident satisfaction make this community truly feel like home. 5/5 stars, highly recommend!"

My dog and I just moved into The Southmore, and we couldn't be happier with how welcoming and helpful the entire staff has been! Every time I walk into the lobby, Maggie's warm smile makes me feel right at home. Ericka kept me in the loop during the move-in process, making all the paperwork seem so easy and clear. And an extra recognition to Stephanie, who made sure our move went smoothly and truly made us feel like part of the community.

The apartment amenities are exceptional, and the... location is prime. The public spaces are not only stunning but also feel like an extension of my apartment.

We’re so grateful to be here! Read More

Great pet friendly community to live in, we are happy with our choice to move here at Southmore.

Rather disappointed in my experience, from move-in to actually living here. My apartment wasn’t ready on move-in day, my smoke alarm was beeping and I was told I had to wait 3 days for maintenance (went directly to management and it was handled promptly), my apartment was dirty (dirt marks on walls, stain on carpet, dirty and marked-up wood floor, urine stains on and around toilet seat/toilet, dried blood on baseboard around toilet.

Also, can hear neighbors stomping/walking above and dragging... furniture at various times of day, especially in the evening. You can hear, quite loudly, toilets flushing and the noise of the excrements traveling through the walls, in the bedroom. It’s so bad, I can actually hear my upstairs neighbors water collecting in the toilet for the flush and traveling through the pipes, and can also tell if it’s a “productive” exit by how loud and hard the water etc passes through the pipes. I have been utterly disappointed with this and it has affected my quality of life and health. Insomnia, wearing ear plugs and feeling dreadful as I come home from work because I have to deal with this. I brought it to managements attention several times and although nice, I don’t feel the matter was taken seriously. I expect more from a luxury property and it massively falls short. I would consider other options before choosing to lease here. My initial excitement has turned into sheer and utter regret. Read More