Cortland West Houston Apartments

No not rent here, you can find a better place for the amount of money they are charging. This apartments are not safe, one person got shot and kill at the parking lot while I was living there. The management doesn’t not care about security, security patrol 5 minutes a night if we were lucky, without anyone on call if you need help. The manager was very rude all the time I call to ask for simple questions. Garbage everywhere! I live there for one year, not once they cleaned the hallways, I send... email, calls and nothing. The neighbors will leave the garbage outside their apartments 24/7 and the office simply ignored all the emails I sent and on top on this, they will charge you twice for garbage. $25 for valet and between $25/39 extra every months if you are lucky and the community didn’t throw a party, because they will make you pay extra for more garbage. Absolutely ridiculous. When I moved out, the apartment was Chrystal clean and they still send me $250 for moving services. Are you kidding me? Also they took ONE month to fix my ceiling fan and the windows are full of mold. I make them clean and they keep telling me that is only dirt. Read More

?? CORTLAND WEST HOUSTON … YOU ARE DOING A SUPER JOB!

The most important things for me and my fiancé were safety, pest control, peaceful environment, and a good location. All of them are covered in this apartment complex. I really like it. If we find ourselves unable to find a house soon, we will renew our contract here.

I’ve finally found a place I’m not planning on moving out of for a while! I can finally buy furniture because I plan to renew my lease! A few times if the lord allows.

Community looks way better online. I have always rented with Cortland properties due to customer service , community events , property up keep, and leasing options. This is by far the worst experience at a Cortland property I would move if I had the money to break my lease. Valet trash comes with they want to , not within hours posted but community is constantly sending emails that we are violating terms. Overflow of emails about little stuff but no emails acknowledging the brown water.... Everything feels very “as a matter of fact” and not welcoming at all. The parking lot flooded which could have been easily resolved if someone racked the drains which is mind blowing that there is not a process for that since flooding is a serious issue. 0 out of 10 would not recommend. Mud is everywhere instead of grass, buy some fake grass and put it down. Leasing staff comes off as rude and not helpful.. I’m having a different issue everyday. Mosquitoes live in my apartment and constantly biting me and my dogs.. vinyl floors is cheap and feels lik a gym mat. For the most part it’s a safe community Read More