3/7/24
WORST APARTMENT
In July 2023, I moved out of this aparment (apt no 5110). They charged me about $1475 for a variety of items after we departed. One of them is the $550 damage costs associated with replacing the stove. We were given an extremely old stove when we moved into our flat, and nothing was broken when we moved out. They sent me some broker stove photos and charged like a new stove, though.
They deducted my deposit from my expenses, and I also paid $900 + $222.30 using a Kroger Money orders to settle... all outstanding balances by August 2023. Still did not settle the $222.30 balance. We give them a $222.30 Kroger money order on August 4, 2023. August 7, 2023, was the date they cashed the money order. They announced that some of it will be reflected by September 9, 2023. It's been over seven months, and the outstanding balance is $222.30. I attempted to contact them via phone and email, but I never got a response. I have never seen an apartment quite like this one in my life.
Be careful with this Leasing Management, incase you moved out of this city, they won't allow your friends to intervene and won't respond to you even in emails or phone. They will literally show the hell, worst Management ever!!
Review from Apartments.com
2 People Found This Helpful
Property Manager at The Abbey at Energy Corridor responded to this review
Thank you for sharing your concerns. We regret to hear about your experience with the move-out process. It's important to us that all procedures are transparent and clearly communicated. We would like to look into your concerns in more detail to... ensure any misunderstandings are clarified. Could you please get in touch with us at 832-462-7519? We value your feedback and we're committed to improving our service.