The Abbey at Eldridge Apartamentos

In July 2023, I moved out of this aparment (apt no 5110). They charged me about $1475 for a variety of items after we departed. One of them is the $550 damage costs associated with replacing the stove. We were given an extremely old stove when we moved into our flat, and nothing was broken when we moved out. They sent me some broker stove photos and charged like a new stove, though.

They deducted my deposit from my expenses, and I also paid $900 + $222.30 using a Kroger Money orders to settle... all outstanding balances by August 2023. Still did not settle the $222.30 balance. We give them a $222.30 Kroger money order on August 4, 2023. August 7, 2023, was the date they cashed the money order. They announced that some of it will be reflected by September 9, 2023. It's been over seven months, and the outstanding balance is $222.30. I attempted to contact them via phone and email, but I never got a response. I have never seen an apartment quite like this one in my life.

Be careful with this Leasing Management, incase you moved out of this city, they won't allow your friends to intervene and won't respond to you even in emails or phone. They will literally show the hell, worst Management ever!! Lee mas

the customer service here is bad. they don’t really care. that’s why they have rent specials. your water bill will be inexplainable expensive. hot water goes off without notice

Your problems are endless they staff is a revolving door you might as well prepare to go to the office because you have to call at least 50 times for someone to answer the phone. And all apartments include a free insectarium

No one helps or answers when you call the office. Continuously water problem sewer backing into your sink not considered an emergency roaches out of control gate always broken

Absolutely terrible. My home and car got broken into and they did not care, I added pictures of my car. They do not answer any emails, phone calls, maintenance just tries to enter into your apartment without even announcing themselves and the apartment does not care(I attached my response to theirs). The toilet broke every month literally, the kitchen sink did not work my WHOLE 14 months. The gate closed on my car and The bumper was hanging off due to a glitch and they never responded(I attached... that as well). If you’re a young female on her own do not move here! I even told them about a stalker and my boyfriend talked to them as well and they didn’t seem to care about that either. Parents do not let your college aged children to live here ! Then they randomly add charges to your bills with no explanation and I even asked and they said “oh everyone is having that problem” and never fixed it. My clothes were ruined multiple times by the washer that would say done but the washer was still full of water. I could go on and on about this place. The water turns different colors sometimes as shown in pictures as well. Please just run from this place it’s not worth your time. If I could do zero stars I would. Pictures of my home, car, and emails speak for themselves. I was warned when I moved in but everyone was super nice but I learned within two months that this is not what it seemed Lee mas