1/27/25
Verified Renter
Beautiful property that has been allowed to go too long without necessary preventative maintenance. Lack of enforcement of rules/lease restrictions
Lack of interest from management to resolve issues
Review from Apartments.com
Property Manager at Village on the Lake responded to this review
Thank you for your feedback. We truly appreciate you taking the time to share your thoughts. We're glad to hear that you find the property beautiful, and we apologize for the concerns you've raised regarding maintenance and management. We take your... comments seriously, and we are actively working on improving preventative maintenance and enforcing community rules to ensure all residents enjoy a well-kept and peaceful environment. Your satisfaction is important to us, and we would love the opportunity to address any specific issues you’ve encountered directly. Please feel free to reach out to our Manager at 281-480-8555 or stop by the office, and we will do our best to resolve any concerns promptly.
Thank you again for your input.