Devi Valley Ranch Apartments

Lived here from 2019 - 2021. Kitchen has been infested with German roaches in the unit we lived. My wife and I used to go to kitchen in the midnight to kill how many ever roaches we could. Crazy times! When we moved out we ended trashing many appliances fearing carrying roaches to the house we purchased.

Bad maintenance, no maintenance at all even emergency they dont care, all they care about only on-time rent payment nothing else. Maintenance takes at least months to fix but nowadays worst, we all living with issues in the apartment only reason Coppell ISD. Stay away

The apartments are unique and comfortable. We genuinely used to love living here. The management was so friendly and attentive 3 years ago. Even then it took a little while for repairs to get taken care of, but the major ones were typically taken care of in a timely manner. Especially when the a/c broke. Over the past 2 years, it has become all but impossible to get even the larger repairs taken care of within less than a month. Don't move in here unless you're willing to make your own repairs... at your own cost. Their new trash policy has also changed 3 times in the past 4 months. If your two 13 gallon bags are not balanced perfectly on top of the bin that fits one, if you don't have it out or in by the times that keeps changing, if you can't make it home from work in time to make one of the new times (one of which is currently a 1 hour window from 5 to 6pm), be prepared for a $50 fine each and every time. This "service" is paid as a part of your rent and can't be opted out of if you don't even want to deal with it anymore. These are the two current issues, although there have been others, which is sad, because the area is nice, the apartments are well priced, and the apartments are comfortable. We're sad to not be renewing our lease. Read More

I loved my unit. It was pretty cute. However, living under a tenant is awful. It sounded like they were going to fall through my ceiling and loud music. Property maintenance online service doesn't work and communcation their is horrible. You have to physically go to office to be acknowledged. I prefer other forms of communication so why have them if you don't reply. Too many kids all over the place during evening hours you have to be extra cautious driving in and out of your unit.

First off no one answers the phone ever after you've moved in. I've got a answer once in the 9 months I've been here and I call at least 3 times a month with issues. Issues range from people parking in my reseved parking spot on a daily basis to loud residents. Ive told them at least 10 times about my reserved parking spot and they never tow the cars in my paid for spot. They're are rat droppings everywhere nightly. If its after dark you can see them running up to doors and chewing on the siding... to get in. Even the trash valet kicks the trash bags being put out because they're so many rats. They have also notified the office. The noise is beyond a problem. From kids playing on retaining walls and riding there bikes and screaming all through the complex to jumping off carports.I've told the office and shown them pictures and videos. They said to call the police. I've called the police for noise complaints and they do nothing and said to tell the office. It takes maintenance at least 2 times to fix things. My dishwasher and garbage disposal both stopped working separately and it took a month and 2 visits to get fixed. There is no patio lights or carport lights on and haven't been in 6 months. Its so dark you can't see in front of you at night when walking but you can see rats running around. Don't waste your money or time here. Read More