Devi Valley Ranch Apartamentos

The lowest I can give here is 1, but it deserves Zero Stars. I was a tenant for 6 months before I moved out of state. It was the worst experience from day 1. First, the apartment they showed and the one they gave me one day before I moved in are different. It was not ready and moldy, the floors had been damaged, had a terrible curry scent was soaked in every inch of the paint and the bathroom was a disaster. Then they offered the furnished one they showed but at an extra cost. Then the rats (I... caught 8 of them in the garage) and roaches in the operable garage door were daily events. When you call them no one ever answers. I had to leave the office on several occasions so I could catch them during their operation hours. Moving out they informed me of the total charges I was to pay which I paid. Then they added extra charges after I moved out and had no connection to the city. Accidentally learned the extra charge and I was not offered an online payment option. I asked a friend to physically hand the money order to them but now they claim they never received it and sent my file to collection and ruined my credit history. Especially the Manager is the worst that I have seen. If you plan to move in, I say think twice. TERRIBLE PLACE TO LIVE Lee mas

Lived here from 2019 - 2021. Kitchen has been infested with German roaches in the unit we lived. My wife and I used to go to kitchen in the midnight to kill how many ever roaches we could. Crazy times! When we moved out we ended trashing many appliances fearing carrying roaches to the house we purchased.

Bad maintenance, no maintenance at all even emergency they dont care, all they care about only on-time rent payment nothing else. Maintenance takes at least months to fix but nowadays worst, we all living with issues in the apartment only reason Coppell ISD. Stay away

The apartments are unique and comfortable. We genuinely used to love living here. The management was so friendly and attentive 3 years ago. Even then it took a little while for repairs to get taken care of, but the major ones were typically taken care of in a timely manner. Especially when the a/c broke. Over the past 2 years, it has become all but impossible to get even the larger repairs taken care of within less than a month. Don't move in here unless you're willing to make your own repairs... at your own cost. Their new trash policy has also changed 3 times in the past 4 months. If your two 13 gallon bags are not balanced perfectly on top of the bin that fits one, if you don't have it out or in by the times that keeps changing, if you can't make it home from work in time to make one of the new times (one of which is currently a 1 hour window from 5 to 6pm), be prepared for a $50 fine each and every time. This "service" is paid as a part of your rent and can't be opted out of if you don't even want to deal with it anymore. These are the two current issues, although there have been others, which is sad, because the area is nice, the apartments are well priced, and the apartments are comfortable. We're sad to not be renewing our lease. Lee mas

I loved my unit. It was pretty cute. However, living under a tenant is awful. It sounded like they were going to fall through my ceiling and loud music. Property maintenance online service doesn't work and communcation their is horrible. You have to physically go to office to be acknowledged. I prefer other forms of communication so why have them if you don't reply. Too many kids all over the place during evening hours you have to be extra cautious driving in and out of your unit.