Sonterra Apartment Homes

The employees are nice and helped me a bit. But the Owner is very picky on situations. First day went in, the lady was really nice and all. I'll explain what my situation was:// I am currently working for Amazon, and I explained to them it was gonna be me and my boyfriend which would be here in May. Though he has no credit, no job, and no drivers license, I showed the lady the amount I make yearly or whatever, she told me that we should be FINE, ya know. I made enough to cover for him AND I. (I... think it was Ashley, can't remember). I have a credit history and I technically DON'T have a rental history but I was on the lease of a place I was at before here.// Ps. I wanna say though they never called back (as said further down) they themselves were nice. So I appreciate them as at least being a little helpful.
I understand my BF seeming a little sketchy, but I was told as I said, I could cover my bf and I. Now it took like a month or so just to find out i was denied. I gave them everything they needed, I called and I went there. When they said they'd call back, They never did.

The owner is the main reason for this, the first call I get from her, hearing her, she was using a rude tone which was unprofessional in my opinion. She started with the fact she couldn't approve of me. I asked her why and she said: "Because I said so" and then I asked again, she said "I don't have to tell you why." Then In another sentence said: "I don't have to tell you, all you need to know is I'm not gonna approve of you." Then I asked again because this was gonna be my first apartment, she just told me she didn't like my situation or we didn't fit her criteria or something. Wanted this place because it's closer to my job by 30 minutes but now I'm gonna have to drive an hour as I was approved by someone else. Thanks Sonterra Read More

Tonya and staff are a Delight and maintenance is Wonderful. Complex is clean and well taken care of. Pool is cold and clean.

I came with my family from Venezuela 3 years ago. As soon as I could I rented a 2 bedroom apartment and 1 year later a townhouse with 3 bedroom where we lived for almost 2 years.
Sonterra apartments is a really nice and quiet place to live. Mrs Tanya and maintenance team are very responsible and take care of any event inmediately.
I really enjoyed to live there. If you are thinking to start a new life in Jarrell, there is no better place than Sonterra apartments.

I moved in at the beginning of COVID after selling my house. This was just supposed to be a temporary move, 6 months tops. Tanya and Marissa were wonderful in getting me in and helped so much when I had issues with Suddenlink. They and the maintenance staff continue to be attentive, helpful, just nice people. The neighbors are respectful and pleasant. The winter storm further proved that I made the right decision to stay another round. With the stress of pipes bursting and heaters breaking, the... staff was just calm and collected and attended to all of us in a timely, friendly manner. The neighbors really pulled together to help each out with food, etc..I’ve been here a year now and will continue. Read More

This was my first apartment, and I couldn't have picked a better one. The apartments are clean and spacious with plenty of natural light. Tanya and Marissa were so helpful with any questions I had and know every tenant personally. The area is quiet and peaceful, and the neighbors are so friendly. There is a laundry room on the complex, but I also had washer and dryer set ups in my apartment. Very close to gas stations, grocery stores and the town center. Perfect location, perfect apartment,... perfect apartment managers. Could not ask for anything better. Read More