Sonterra Apartment Homes

I cannot say enough great things about Sontera Apartments! I had to move unexpectedly, and the office staff went above and beyond to make the process as smooth and stress-free as possible. From the moment I walked into the office, they greeted me with kindness and a warm welcome, instantly making me feel at home. The team was incredibly professional, efficient, and genuinely cared about my situation. They worked diligently to help me secure an apartment as quickly as possible, answering all my... questions and guiding me through every step of the process.

The leasing staff’s dedication and willingness to help made all the difference during a stressful time. They made sure I had everything I needed, and their positive attitude was truly refreshing. The apartment community itself is beautifully maintained, quiet, and offers a welcoming atmosphere that makes it feel like home. The amenities are fantastic, and the neighbors have been friendly as well.

I am beyond grateful for the amazing experience I’ve had so far at Sontera Apartments. If you’re looking for a place with outstanding customer service, a supportive team, and a great living environment, I highly recommend making Sontera your home! Lee mas

We have been living here since September 2024 and we absolutely love it! We have not had a single problem while being here. Everyone in the office is so friendly and they absolutely care about you! We could not ask for a better place to live!

The employees are nice and helped me a bit. But the Owner is very picky on situations. First day went in, the lady was really nice and all. I'll explain what my situation was:// I am currently working for Amazon, and I explained to them it was gonna be me and my boyfriend which would be here in May. Though he has no credit, no job, and no drivers license, I showed the lady the amount I make yearly or whatever, she told me that we should be FINE, ya know. I made enough to cover for him AND I. (I... think it was Ashley, can't remember). I have a credit history and I technically DON'T have a rental history but I was on the lease of a place I was at before here.// Ps. I wanna say though they never called back (as said further down) they themselves were nice. So I appreciate them as at least being a little helpful.
I understand my BF seeming a little sketchy, but I was told as I said, I could cover my bf and I. Now it took like a month or so just to find out i was denied. I gave them everything they needed, I called and I went there. When they said they'd call back, They never did.

The owner is the main reason for this, the first call I get from her, hearing her, she was using a rude tone which was unprofessional in my opinion. She started with the fact she couldn't approve of me. I asked her why and she said: "Because I said so" and then I asked again, she said "I don't have to tell you why." Then In another sentence said: "I don't have to tell you, all you need to know is I'm not gonna approve of you." Then I asked again because this was gonna be my first apartment, she just told me she didn't like my situation or we didn't fit her criteria or something. Wanted this place because it's closer to my job by 30 minutes but now I'm gonna have to drive an hour as I was approved by someone else. Thanks Sonterra Lee mas

Tonya and staff are a Delight and maintenance is Wonderful. Complex is clean and well taken care of. Pool is cold and clean.

I came with my family from Venezuela 3 years ago. As soon as I could I rented a 2 bedroom apartment and 1 year later a townhouse with 3 bedroom where we lived for almost 2 years.
Sonterra apartments is a really nice and quiet place to live. Mrs Tanya and maintenance team are very responsible and take care of any event inmediately.
I really enjoyed to live there. If you are thinking to start a new life in Jarrell, there is no better place than Sonterra apartments.