4/11/24
Six leaks in 10 months!!
This apartment was, by far, the worst I ever experienced! We’re had 6 leaks in a total of less than 10 months! We walked into the apartment the fully wet carpets and no closets racks! Ashley, the lady in the office lied to us and said she had the carpet cleaned but the pipe underneath the sink in the bathroom was fully disconnected!! Then the ceiling in the main bathroom started leaking heavily and persisted for 2 weeks while they did nothing! All they did was wait till it dried and patched it... up! It was still wet!! Black mold started to form and they just painted over it! Then during the winter the pipe bursted and flooded our whole apartment! Then there was a leak in the other bathroom and now the ceiling in the main bathroom is leaking again because IT WAS NEVER FIXED!!
On top of all that, their water meter was broken and charged me over $300 of water that I didn’t even use and they refuse to give me any compensation!!
Stay away!!! They’re cheap for a reason!
Review from Apartments.com
Property Manager at Ranch at Hudson Xing responded to this review
We appreciate your review and assure you that your comfort is important to us. We are disheartened to read your comments regarding the maintenance of your home despite our repeated efforts to address the situation. We regret that you are dissatisfied... with our offers to resolve your concerns, as our records show that you do not have any outstanding maintenance requests. Please email us at corporatecontact@alapts.com so we can look into your observations in greater depth.