3/25/25
Unprofessional/ Unresponsive
DO NOT MOVE HERE!!
I’ve lived in 3 units in this property. My last unit my pipes busted 4x and took them forever to fix the issue.
Corporate came and moved me to a different unit on the other side saying “this side doesn’t have many issues”
On Jan 25 I reported that I had a leak in my bathroom. Maintenance said it was due to a loose pipe under the sink then they said it was the faucet. Plumber came out and couldn’t find a leak but water was still leaking. I have mold all underneath my bathroom... sink. The siding was so soft from the mold you could push a hole through it. Nichelle sent maintenance out on March 13th and all he did was replace the side of the cabinet. The mold was never addressed. On March 14th Nichelles said maintenance would come on the 17th to remove the mold and fix the cabinet. Still no one came. I called office and Diane said Nichelle went on vacation and didn’t leave any instructions on fixing the issue while she was out. I went into the office yesterday and she constantly dismisses me (video attached) then later puts a violation on my door saying I was yelling and screaming which I wasn’t. Maybe frustrated but not yelling. Letter advised I can no longer come into the office. I’m so frustrated. I’ve been having headaches for a month straight and I’m sure it’s from the mold. My bathroom smells awful. I have now had mold for 2 months. I’ve never been late on my rent since moving here.
I don’t have the means to move and I just want my issue fixed. I’ve called and email the city and corp and I get no help. Nichelle is a horrible manager. Even the girls in the office says Nichelle doesn’t communicate with them and Diane encourages me to keep calling the city because there is nothing they can do. The water is off every week. They don’t fix anything they just put a bandage on the problem. I’ve spoken to ALOT of residents and we are thinking of putting together a group to address all of our issues. Some residents and myself are scared of retaliatory actions. Hopefully someone sees and can help get my issue resolved.
DO NOT MOVE here unless it’s your last resort.
Review from Apartments.com