Indigo Apartments

I was going to rent here, paid the application fee and was concerned about the reviews. I directly asked them, if there was issues with the AC's, roaches, and all the issues with grounds. The response was, I hear your concerns, do you want to continue and sign paperwork. She wouldn't answer my questions! Huge red flag! Hope this helps others looking for a place.

The absolute worst place to live! The pictures show much different than what you get. I have ran into so many unhappy, deceived tenets. The office never has any answers to your questions, they always say " we'll get back with you" and never do. Maintenance orders are always weeks even months behind. Dog poop and trash everywhere even when they have a lawn company come out every week. Huge bug problem! Roaches, tiny spiders and gnats! You have to request for pest control to come spray even when... they charge a fee every month. This place is trash believe all the bad reviews because they are incredibly true! We move out in 2 weeks after being here 2 years and I can't hardly wait! DO NOT MOVE HERE PEOPLE! VERY OVER PRICED AND FULL OF BUGS AND EXCUSES!!!! ? Read More

My AC has been broken for 3 weeks. I've called so many times and nobody has even come to look at it. The apartment is barely liveable.

These apartments have been having constant “water shutoffs” do to “water leaks” this year and every since our our water bills have been creeping up from $45 to $100 plus recently. I can verify there has been no changes in my household, we still take same amount showers, got new energy and water efficient washer dryer in fact last year.
Besides the new administration fee on our monthly bills the new management has thrown on us, it seems they continue to also make us pay for their extra cost like... the water leaks in neighboring units, main line in parking lots busted, etc. What else will they add to our bills?!!! Maybe time to look elsewhere. Read More

I really love these apartments! I’ve loved here ten years and moved out and then back once because nothing I found beat the amount of square footage you get + the great prices + the location. It’s literally the trifecta of things you want in Castle Hills. I hear what people say about the AC but honestly since the new management company, Shippy, came in they make such an effort listen, and fix anything they have control of. Eric and especially kristi are very helpful and knowledgeable and the... staff responds to issues right away. If the don’t, they own up to it and fix it ASAP. I seriously love this property. They are always holding great little events, book exchanges, pizza parties, and during COVID they’ve managed to keep fun stuff going on that doesn’t require us to come in contact. Food trucks are out on the weekends a few times a month and they’ve made a lot of efforts to upgrade some of the older units. Like I said- ten years, 8 leases and about to sign another! I’ll happily live here until we buy our own home. Read More