7/25/24
Nice property but...
Beautiful property. It's been a great experience living here, as it's conveniently located near La Cantera and multiple grocery stores, including Walmart and Costco. The apartments themselves are beautiful and modern, and the office staff is very nice and helpful.
However, recently a new policy was introduced requiring residents to wear wristbands to enter the pool. While this may seem minor to some, I strongly disagree with this change. It feels like we are being treated like children. The... requirement is inconvenient and unnecessary. This is not the 'luxury appartment' experience that we are paying for. We've spoken with a few other residents, and they share our sentiment. Most feel that this policy is intrusive or childish, and diminishes our enjoyment of the amenities. We hope the management will reconsider this decision.
Review from Apartments.com
Property Manager at Lyric at The Merc responded to this review
We appreciate your feedback and understand your concerns about the new policy. Our aim is to enhance the living experience for all residents, and we regret to hear that this change has not met your expectations. We value your input and the sentiments... of our community, and we will certainly take your comments into consideration. Please feel free to reach out to us at lyricmgr@willowbridgepc.com to discuss this further.
Sincerely,
The Lyric at the Merc Management Team
