9/1/23
Service of office staff is none existent
Even with a scheduled and confirmed appointment for a tour at 1:00pm both office reps. walked out at 12:53, put an out to lunch sign for an hour and twenty minutes. As I watched them walk out together I thought there has to be someone else in the office … nope. This is the second time I’ve been here and no one has been in the office. I’ve called numerous times at all times of the day and no one ever answers the phone. I guess they are full and don’t need the business.
Review from Apartments.com
Property Manager at Park at Rialto Apartments responded to this review
Thank you for taking the time to write this review, Tammy. We apologize for the inconvenience you experienced during your scheduled tour of our community.
Please note, the property manager has been out and will not return until Thursday, September 7.... If the leasing or assistant manager are there by themselves, they need to close the office for lunch. We would appreciate the opportunity to show you what our community has to offer and make it up to you. Please contact us directly at abergemann@zrsmanagement.com or 210-698-8700 so we can schedule a new tour at a time that works best for you. Thank you for considering Park at Rialto.