The Lennox Apartments

I’m over 30 years old and this is the first time I have ever been compelled to leave a negative review for a business.

NOT CLEAN
I have lived in many complexes and the Lennox is the only one that did not feel clean when I moved in. Damaged , dirty areas were just painted over. It smelled unpleasant and there were smudges and grime left for me to clean up. Roaches were present from day one. There were cracks in the floor and wall where they would crawl in and out of.

NOT VERY PET FRIENDLY
The... dog park fence has giant openings so that small dogs can easily run in or out. Another dog (non-resident) aggressively ran INTO the dog park from the outside and made contact with my dog before I grabbed it. My dog was fine but the stranger’s dog scratched and bit me and I had to carry it out the front gate to give it back to its owner. I’d be cautious of even letting a medium sized dog run in the Lennox dog park - if it is flexible, it could squeeze through the fence too.

CRIME
Two different nights I heard gunshots.
Our mailbox was broken into on multiple occasions.
One neighbor had a box stolen from her porch and another had his car broken into and AirPods stolen from the center console.

OUTDATED, BROKEN WASHERS AND DRYERS
My husband and I have lost over $20 collectively due to old washers and dryers not working. The washers take your money then leave pools of water in the machine so your clothes are still wet are a full cycle.

UNPROFESSIONAL MAINTENANCE
I can’t speak for all the workers, but one in particular let himself in unannounced *two weeks after* I had asked for something to be fixed. It happened again another time that I had NOT made an appointment. Policy should require them to call beforehand. It’s pretty creepy that they feel entitled to enter whenever they want.

UNREASONABLE MOVE-OUT CHARGES
A lot of exaggerated fees after move out, even though we vacuumed and left nothing in the apartment. We were charged over $200 in vague cleaning fees and didn’t get our deposit back. I have rented at nicer places and I never had an issue of not getting my deposit. The irony is that we were charged so they could do a deep cleaning even though we never received one ourselves.

I could go on…
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I have lived here for more than 2 years and burglary is happening frequently. A lot recently than before. Apartment doesn't take any responsibility even though the gates been open for weeks (they didn't fix it in weeks). Advice for potential tenants: Try to find apartment that is on top of taking care of the property and try to help tenants. Even though their hands are tied up try to investigate it and sympathize with residents. The lennox didn't do any of it. find different apartment not this... one. Read More

We have lived here for almost 8 years and I loved this place when it was Vizcaya. Ever since the new company Lennox took over this place turned into a dump. Front staff is dressed inappropriately. They don’t greed you. Plus when you confront them with issues they are not helpful at all. It took them months to get our toilet fixed. All they care about is money. Our lease did not get renewed after living here for almost 8 years I guess in their eyes we complained to much about legitimate problems... we had. I would not recommend this place. It’s not safe to live here anymore. Cars get broken into. They gate is is always broken. Maintenance people seem cool but that’s about it. They have managed to drive away tenants that have been here for many years with their tyranny. This new company Lennox is definitely trash Read More

This place has homeless people walking around office has new people every other week they don't want to be bothered with your concerns or issues all they care about is money and they never answer the phone

When I first moved in here the staff was friendly, maintenance issues were fixed fast, roving security was here from 9pm until 7am. However, fast forward to now (2022) the management company is crap, maintenance is a joke, no security, the fence and the gate is always broken, everyone in the entire neighborhood uses the pool and I no longer feel safe. I have resisted moving because of how much of a hassle it is, I WILL be moving when my lease is up, this place is a joke. Rents and fees have... increased (for some by hundreds of dollars) but nothing gets better. They had a painting crew in here for 2 weeks before another crew had to come to finish the job. Why you say? The first crew was spying on women and trying to get dates with them. That should give you an idea of the "level" of people they are hiring now. Talk about a change of management. Stay away, stay very far away. The renovated apartments "look' nice, but that is as far as it goes. Read More