2/7/24
Elevate Spring Crossing Apts
Beware!!! The complex manager does NOT refund your deposit without creating bogus, exaggerated and phony damage charges.
Some landlords make a practice of never returning security deposits, Elevate Spring Crossing Apts is one.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at ELEVATE Spring Crossing responded to this review
Good Afternoon: Thank you for your review. We use all feedback we receive to continuously help us ensure we're providing the highest level of service throughout a Renter's relationship with us. Upon a Resident's vacating of the property, our... Management and Maintenance Team perform a thorough walk-thru of the apartment to assess any damages that go above and beyond normal wear and tear consistent with the process outlined in the lease agreement, which is standard practice across the industry. Any damages found to go above and beyond normal wear and tear are heavily documented (with photos) and presented to the vacating Resident with their final move-out statement. A Resident's security deposit may be applied to the final balance owed (which includes final monthly rent and utility charges) which is consistent with the lease agreement. If there are any questions regarding the final move-out statement, please contact our Management Team at 713-955-4830 or elevate@zaremba.net so we may review with you. Thank you for choosing ELEVATE Spring Crossing, and we wish you the absolute best in your next steps. - Your ELEVATE Team