ELEVATE Spring Crossing Apartamentos

Beware!!! The complex manager does NOT refund your deposit without creating bogus, exaggerated and phony damage charges.

Some landlords make a practice of never returning security deposits, Elevate Spring Crossing Apts is one.

The property was nice as ARIUM and disability friendly. Since changing to ELEVATE the property management does not care. If you live outside of building 1 - especially on the third floor it’s disgusting. The ACs also either freezes or doesn’t blow in your room so it will be HOT ! oh no worries they will try to blame you so your not able to file a civil complaint. Essentially, HVAC will come and run diagnostics every time lol. But when is HVAC gon fix it tho ? So if your ok w/ an AC either... freezing or running while not blowing out air and filthy halls. Not to mention a rude property manager that you will have to call corporate on to do her job ( even with rent on time ) as she plays on her phone all day - while the leasing agents do her work; and threats you to pay HVAC salaries in order for HVAC to come for emergency maintenance / AC repair. Gon ahead spend your nice remote working paycheck on this property and Sign today :) the property’s value is at an all time decline anyway Lee mas

Ive enjoyed living here. Any issue ive had has been immediately fixed. Zach at the front desk went above and beyond to help me when i had surgery. Wish the pool was heated and they had a hot tub...

On my last month of my lease, this apartment complex attempted to charge twice the rent and a month to month fee. I immediately went to the office to fix. In the office, the office manager could see both the double rent and the month to month fee. She credited the account and I paid my rent. This incident resulted over 1400 dollars coming out of my account and my rent is well under 1000. The next day I noticed once again the month to month fee was assigned to my account because it was too late... to reach the office I sent an email and returned to the office the morning. I was told the managers were not in the office and it would be fixed soon which it was. Days later I receive a call stating no rent was paid as well as an extra $300 dollars was needed. Stating I had been double credited which was a LIE. I was credited twice because the month to month fee was placed on my account twice which in both instances was saw by ALL staff members that viewed my account. Now today they magically can not see that the fee was assessed twice. I showed several forms of proof. I am still fighting for my overcharged money back while they are still attempting to charge my account even more. I will NEVER move here. The staff almost NEVER answers the phone as well as the gate is ALWAYS broken. My apartment was filthy when I first moved in, in which I also had to complain about! I am absolutely mortified by these apartments. Lee mas

Had very helpful service from Juanita and Matthew at the front desk regarding my tour. They made the lease signing process very simple and they couldn't have been nicer!