8/8/22
Incompetence and miss-misrepresentation
Applied for a apartment under the price quoted by the front desk. Paid the application fee for son and myself. Then another initiation fee. The front desk lost all our paper work and money. Called the apartment, two week later get a welcome aboard paperwork, and the price for the apartment is way out of the price range we were given. Now the apartment does not want to refund any portion of our money. I guess being out of state, made us a target, they thought we would pay anything to have a place... to rent.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Royal Ridge responded to this review
Dwane, we apologize for any confusion that occurred regarding your application. At our community, rental rates change daily based on market value until paperwork is officially signed, locking in a rate for a lease term. Please give the office a call... at your convenience so that we can make things right. Thank you.