Kensington Crossing Apartments

Kensington Crossing is a community that you can raise your family in.

Anytime we go to the office for anything they are very courteous and friendly to us thank you

I would not recommend the property unless there are huge changes for the better.

Not a very good move-in experience. Nice neighborhood, the staff is nice. Thin walls, bar counter entirely too high, you can’t even utilize it to eat on. Floors are made of fake wood/some sort of wallpaper with some bubbles and oddly placed stickers over…I guess gaps or tears. A lot of flaws in the paint. No one took time to sand anything down…very cosmetic work. For the price, I expected better. The steps in the hallways are cracking and falling apart and spider webs are everywhere! The... hallways need power washing. Siding is starting to come off the buildings and they were just updated about 4 years ago. Read More

I’ve lived here almost a year now. The complex is under new management and I had hope that things would change for the better, but little did I know it was only going to get worse. My shower has been BROKEN for over a month now and we have been told multiple times that they are behind on maintenance requests and that this is not an emergency situation. They do not have an estimated time of repair either. Luckily I’ve been able to use my roommate’s bathroom to shower but we have also asked them... to compensate us for this inconvenience by only charging us rent for a two bedroom, one bath since the second bathroom is completely inoperable and guess what.. our request for that has continued to be IGNORED. I even sent an email asking for the contact information for their licensed and insured contractors so I could take the matters into my own hands to get it fixed… you guessed it! That email was sent over a week ago without a response!! I cannot wait to move out of here. Everything about this place is unprofessional. I have never dealt with an apartment complex like this in my life!!!

Oh and did I mention... the walls are super thin so you hear your neighbors and upstairs neighbors STOMPING around. But guess what.... this doesn't get resolved either, surprise.. surprise.

If I were you.. I would avoid signing a lease here! If you have another option go there instead! The staff is unprofessional and doesn't care about your wellbeing... maintenance takes their time handling your request... for the amount of money we are putting out to live here.. I expect the minimum when it comes to communication from the office and they can't even handle that. I would give zero stars if I could! Read More