TGM Bull Run Apartments

1). Trash everywhere
2. People do not pick up after their pets
3. There was a stressful kitchen and renovation
4. I reported having raccoons which are cute but not in the attic
5. They're renovating the gym which means there's limited access to packages because you can only go during office hours
6. Significant rent increase


It's only just livable for the moment.

This apartment community controls your air conditioner and heating. Twice a year they come in to switch from either air conditioner to heater or heater to air conditioner. We now have temperatures in the 90s and they have neglected to turn our air on yet so if you like living in an oven then this might be your place!

When me and my roomate moved in during April of 2022 we were excited to move into our first apartment which looked nice especially compared to other places we toured in the area; this was when the complex was still managed by PANCO. The management at the time was very responsive to emails but sadly while moving things into the apartment were were discouraged to find the apartment already had pests (cockroaches). Management would send pest control upon request however months later we still see... them. In July the apartment complex was bought by TGM and since then there has been one thing after the other. First of all, don’t bother emailing them because they will never respond, you have to go to the leasing office in person for any issues. Secondly, since being bought out maintenance has been a nightmare. I put a request in for a toilet repair which was resolved but for some reason maintenance came a second time unannounced while I was napping (with out a shirt!) thankfully I was able to get dressed before they made it to my room.. management aside the dumpsters are DISGUSTING, overflowing half the time with people throwing their trash bags on the ground instead of in the dumpster (even when empty) which I’m sure further feeds the pest problem in the community. Most of the cockroaches I see are a small species however tonight I was in my room and one the size of my thumb flew onto my bed out of no where. I also want to preface that I am terrified of them and because of that I make sure to keep the apartment clean at all times, but they travel from surrounding apartments and I’m left feeling helpless. if you want a place you can relax at the end of the day DONT rent here. I can’t wait until my lease is up and I can find a place that actually cares about its residents, which is sadly difficult when on a budget. Read More

First off, people here are inconsiderate. Loud music in the parking lots, fights in the parking lots, neighbors on top floor walking like elephants, etc. I’ve emailed management 3 times in the last 7-8 days about my downstairs neighbors whose two or three dogs bark nonstop for 20-30 minutes on end every night, and I’ve received no response.

The trash bin areas on the property are disgusting. Lazy people throw their bags on the ground instead of in the dumpsters. Animals come and rip open the... bags so there’s always little bits of trash everywhere.

I understand it’s an apartment complex, and there’s going to be noise. I get it. But when it’s dog barking, which, allowing your dog to bark for ten consecutive minutes is against PWC code…., and it goes on forever, and nothing is done, it’s like what the heck am I paying for. I can’t even sleep in my own home. Read More

I am a current resident soon to leave and GOOD RIDDANCE! While I do like the spaciousness of my apartment, the fixtures are pretty sloppy. The place is not a total eyesore, but you can tell the maintenance staff cut corners on a lot of repairs/painting. The office staff are pretty unpleasant to deal with. Very condescending but deceptively nice at first (except Ebony—she’s great)! Another problem I have is the dreadful appliances (may not apply to new residents) and the occasional centipedes.... They’re pretty frightening to look at; usually a problem in the spring/summer/raining days.

If you’re desperate for a home or just plain tired of apartment hunting, you’ll appreciate this place... until you don’t. Read More