The Retreat at Bothell Apartments

apartment is suited next to a major freeway and it's loud. had my car and apartment broken into. management will not return your calls

Beware of the management staff at this place. They act all nice and helpful up until you sign your lease and hand over your keys. Once you become a tenant the service goes downhill. They focus all their attention on bringing in new folks and neglect the current tenants. Kelly, Jabreel, Stephanie, and Katherine are all terrible and Kelly is especially rude. Parking is nonexistent after 6:00pm on weekdays and weekends. Too many people living here and not enough parking. Car break ins are also a... big problem. They have security signs hanging up but I have never seen any kind of security at this place. The worst apartment management staff I have ever had to deal with! Read More

I took lease for 12 months and i did a lease breakage (5 Months). these guys put a total of 1202$ as final bill charges even though i maintained the Apartment in very good condition. I cleaned it very well.
Carpet Cleaning 185.00$
Apartment Painting 385.00 $
Apartment Cleaning 176.00$
nwp Final - NWP 05/26-07/17/19 456.35$

Please think twice before you sign the lease with them

When I moved in on day one, there were multiple problems with the apartment:
All the cabinet fronts in the kitchen and bathroom were missing. it took ~2 weeks to get them installed.
The living room heater CAUGHT FIRE when I turned it on to test it.
The dining room light switch did not work because the contractor had cut the wire when remodeling. Also took 2 weeks to fix.
The dishwasher was not hooked up to the water supply.
There is a persistent rumbling noise like a generator coming from the... walls. I'm still trying to get maintenance to come investigate.
Additionally, the property is littered with trash, the breezeways are filthy, and parking is atrocious. If your living standards are anywhere above "squalid" I recommend avoiding at all costs. Read More

Make sure you are OK with the following:
-Frequent mail theft
-Even more frequent vehicle break-ins
-"Valet" trash that you pay for every month that everyone dislikes due to poor service.
-Rent hikes every lease period
-Threatening notices in all forms if even ONE day late on rent
-Apathetic or downright rude staff
-Predatory move-out fees
-Limited parking
-Decent landscaping

No idea how this place has positive reviews here, pretty sure they were paid for. Check every other review platform and... you will see why.
STEER CLEAR of Avana 522. Read More