Reunion at Redmond Ridge - An Active Adul... Apartments

The apartment is well maintained and clean! It was the cleanest unit we have ever moved into. The staff here is very responsive to help with whatever problem arises. Special shout out to the office staff and the maintenance crew!

This complex is beautiful, clean well managed and all the staff is excellent. Don’t believe the negative reviews. They care about the residents here. Everyone is friendly and welcoming. They have lots of activities and even sometimes send reminders for classes you sign up for.

The overall experience of staying at this property has been nice; however, the folks working in the management office do not show any flexibility or willingness to help residents when it comes to the matters connected to leases, such as renewals or move-out issues. All the practices and rules seem to be focused on making as much profit as possible rather than doing what is best for the residents and their needs. For example, there is no option to extend a lease beyond the initially agreed-upon... term, even by a month - without having to pay a higher month-to-month rate, which is typically about $200 higher than a resident's monthly payment, regardless of a tenant's circumstances that may necessitate a short extension. Another example - if a resident decides to move out because of frequent and substantial rent increases with each lease renewal, the same exact unit might be advertised for a lower rate on the apartment complex's website after a move-out notice is submitted - but this new lower rate will not be available to the existing tenant, even if they change their mind about moving out (after submitting a move-out notice) and chose to stay and re-apply for that same unit at a lower price. As management explains such situations - the lower rate is only available to new prospective tenants, not current ones, which seems extremely unfair. Additionally, the newly-instituted cost of utilities at this property (that started in 2018) is $150 (for water, sewer, garbage), which is extremely high. It seems this is to offset the fact that some residents do not pay for utilities if their units fall under the Arch Program's 80% MFI. Only those at 100% or 120% of MFI pay for utilities. Overall, the impression is that the management company is all about the bottom line and making as much profit as possible with very little consideration of the impact of their policies on tenants. The advice is - be careful when agreeing to their terms when signing any documents because they are not flexible in any way and, if push comes to shove - the interests of the tenant come last and profit - first. Read More

This complex is for persons 55 yrs and older. Its a very quiet and comfortable residence. There are numerous activities available to participate in if we choose. Book Clubs, walking clubs, card clubs, social night, weekly. There is an area for persons who enjoy gardening and growing their own food and fresh seasonings. We have a shopping center within walking distance, with multiple types of services, including choice of restaurants. We feel very fortunate that we have a staff on call, to come... to fix any issue we might within the apartment, including their insistance of changing our light bulbs if needed. Many residents have pets in their home, and there is park area with our complex for taking pets walking. Read More