9/13/23
Apartment is good, management is not
I’ve lived here a couple years now and while the apartment is nice, the front office is pretty terrible. They have told me multiple times that I wouldn’t pay a fee (ie moving fee) and ended up charging me it anyways. Anytime I bring up written evidence that they told me the wrong thing they are unmoving. I asked to speak to the office manager and she told me that I could choose somewhere else to live. It’s a good apartment to live in but sadly management is rude
Review from Apartments.com
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Property Manager at Mission Hills Luxury Apartments responded to this review
Thank you for taking the time to bring this to our attention. Please reach out to us at (360) 882-4600 so we can identify you as a resident and speak with you about this matter. Thank you and we hope to hear from you promptly.