Mission Hills Luxury Apartments

I’ve lived here a couple years now and while the apartment is nice, the front office is pretty terrible. They have told me multiple times that I wouldn’t pay a fee (ie moving fee) and ended up charging me it anyways. Anytime I bring up written evidence that they told me the wrong thing they are unmoving. I asked to speak to the office manager and she told me that I could choose somewhere else to live. It’s a good apartment to live in but sadly management is rude

No family or friends allowed, if they park in the guest parking, don’t be surprised if it’s been towed, if you don’t register your guests car or truck then there’s nothing the apartments can do even though the tow company says it’s the apartment staff who’s called in the towing. They don’t care, even though they’ve made the mistake they won’t own upto it because it’ll make them look bad, so deal with it. The going rate to get your car/truck is $600, so be ready for that if you have family or... guests over. Dumpster divers every night and sketchy people roam the parking lot, wouldn’t want my wife or child walking around when it gets dark, I’ve had multiple work equipment stolen from my truck here, the apartments don’t care. Kiss your security deposit goodbye, don’t even bother cleaning up before you leave, they’ll take it anyways. Lee mas

Parking is terrible, there's been a pt cruiser with a flat in an unmarked spot for the last 2 years. Our new neighbors have 5 cars 3 have no parking permit and never move, almost as if they are abandoned.

Management and maintenance are slow to respond or unresponsive. 23% rent increase during COVID-19 pandemic.

The 24/7 security makes the property feel secure and safe. They're always so professional and friendly. The office staff is amazing and always there to help with a smile. Maintenance is quick to respond to any requests and is always professional and friendly as well. The apartments are large and well taken care of. The amount of love our puppy gets from both residents and staff has us feeling like family! I highly recommend living here!