11/14/24
Horrible communication
I provided my personal information to be considered as a potential resident and even completed a tour, although we had to reschedule due to the unit not being a good fit. We agreed on a specific date and time for a face-to-face meeting, setting it up two weeks in advance. I drove from the east side of Madison, only to arrive and find no one there. The lights were off, and despite another individual with an appointment being present, there was no sign of staff. I attempted to reach out multiple... times through calls, leaving voicemails and sending emails, but I still have not received any response.
If this is how you operate, I have serious concerns about being a resident here. It reflects a complete lack of professionalism in handling potential residents.
Review from Apartments.com
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