Emerald Pointe Apartments

This apartment is going to be broken down and there will be no hope of getting repairs. The pool is never open don't count on that. The landlord is hardly in the office it seems like only once a month when rent is due. So if you want to charge your laundry card good luck. The landlord is curt and indifferent to your problems when you can find her. My advice is to keep looking for different apartments in the area.

Me and my sister just applied for this place! The manager Gloria was so nice and helpful she helped us get all our paperwork ready and filled out right! I can’t wait to move in

If I could give give 0 stars, I would . I applied almost 2 months ago with a lady named Gloria. It seem great at 1st. Beautiful place. A Little runned down but that's ok. Well we gave her a blank money order and she seen I was busy with my 1 year old and trying to fill out the application when she asked for the money order for the credit check. I handed it her without realizing and she said don't worry I filled it out she said she made it out to Alpha Property management. We'll like a month... goes by and I haven't heard Nothing. I called Gloria back and asked her it's or credit check came back but she said no it didn't. Then a few days later she calls back and said we didn't clear but she couldn't tell me why??? She said we would be getting something in the mail and it's been another 2 weeks and still nothing. So I call again and she tells me that she will have them send it again so now it's another week and I still haven't received anything from their so called credit check. ?? and on top of everything I called Alpha Management and they said they are not affiliated with them and they have to work on getting their logo removed from the listing she put up. So pretty much Gloria pocketed a 90 dollar money order. Good job ?????? you scammed a good clean quiet family that never did anything to deserve this. Read More

Called for information on a two bedroom apartment. I was placed on hold for 5 minutes. When the female rep came back on the line she asked me the same question she asked before she placed me on hold. She responded in a rude and unprofessional way. When I asked a second question about deposit amounts she didn’t say anything and hung up on me?!

If complainer to get stuff fixed be prepared to be evicted mold everywhere manager gloria doesent know hot to do her job right roaches everywhere no parking anywhere