Pine Garden Village Apartments

Live here for about 2 years. Everything was fine until the newest property manager took over. They are very unprofessional and rude. They don’t fix things properly ( if at all. The “security” gate is always broken and there is plenty of homeless who wander the property. It’s truly not worth the headache

DO NOT RENT HERE!
This place is a joke. I don’t know how they stay in business. They are so unprofessional and just straight out lie to tenants/customers.

My roommate and I, (both Military) lived here for about 10 months. Our lease was up in August but my roommate received Active Duty Orders in June to deploy to Okinawa. However when we tried to break the lease LEGALLY under the Servicemembers Civil Relief Act they are denying us that right and making us pay rent for the unit even no one lives there now. If you call and ask about 2 bedroom/2 bathroom availability, they will say nothing is available until the end of August. They are purposefully... leaving the unit vacant until August. The unit is very much ready to be rented because we did an excellent job cleaning it! We would know too, they teach you how to clean very well in the Military. To anyone looking for an apartment to rent DO NOT RENT HERE!!! Read More

PLEASE SHARE. MILITARY BEWARE.

My son, along with his roommate, rented an apartment at Pine Garden Village, 11300 Magnolia Avenue in Riverside. My son is in the Marines, and has been deployed. He supplied the leasing office with his deployment papers and was told verbally that they would allow him out of his lease 2 months early, due to his deployment. (Military members are protected under the Servicemembers Civil Relief Act) Then, a few days before his roommate turned in the keys, he was... told they would not be allowed out of their lease early. My son went active 6/18 and his roommate relinquished keys and possession to the apartment on 6/28. I called the leasing office and told them of my concern for this matter. The only line of communication was an email address. I emailed Mrs. Flores five times without a response. I once again asked the leasing agent for another way to communicate with "Upper Management," and I was told she couldn't give me any other form of communication. This weekend my son's roommate received a receipt of notice to move out. They have already moved out, but the notice shows they are going after these two service members for the two months left on their lease. Since my son is in 29 Palms, I have been trying to straighten this out. However, the leasing agent doesn't have any authority to give me any information, the "Upper Management" person, Mrs. Flores, will not return my emails, and the owner Acton Diversified Management Group, out of Duarte, has no number listed and the address on file with the Secretary of State, is actually a psychology office. All I want is the Management Company to do the right thing. However, it appears they have no respect for our military, not the laws we have in place to protect them. I want to warn anyone who is looking into renting there, being that we are not the only ones who have had an issue. Read More

My mom and I lived here for 5 years. Our last year was a horror!!! The new Owners/Management company (Action Diversified Manage Group LLC) were totally unprofessional and have no customer service skills what so ever. I had about 6 maintenance issues that never got resolved within the new managements arrival. Within the first year of new management they had approximately 4 property managers that didn't know what they were doing. Also, THIS APARTMENT COMPLEX WILL NOT GIVE YOU ANY OWNER OR... CORPORATE INFORMATION!!!
I was told by each of the new managers that they are not able to give corporate information, such as phone #'s, Emails, Owner/Management company names, absolutely nothing!

I put in a 30 day notice in writing, did a walk through, and followed up with office and the 2 managers that quit because I moved to Florida. Waited for my deposit, then mailed a demand letter, in which they sent me a itemized letter stating that they were keeping my deposit, along with pictures of an apartment that was not the one that my mom and I lived in.

OF COURSE I SUED THEM AND WON 2 TIMES MY DEPOSIT PLUS ALL COURT FEES. PLEASE DO NOT MOVE HERE, ALSO LOOK AT THEIR BBB AND IT WILL SHOW YOU THAT WHAT I AM SAYING IS THE TRUTH!!!! DO NOT MOVE TO THIS MESS OF A APARTMENT COMPLEX!!!! Read More