The Joliet at Lowry Apartments

Very kind and welcoming at the office. Very quiet and nice place to live. Very comfortable nice neighborhood. Seem to accommodate what you need pretty well.

Very poor maintenance It's a shame you can't give 0 stars. the apartments are very dirty. They never have answers to your questions. They take a long time to come and fix something damaged.

It's been okay. Maintenance is always slow to respond esp when it comes to emergency things but management has always been friendly and helpful

This transition has been weird. Some great improvements to roads, but we don't have knobs on doors and have toilet things that never got resolved.

I'd like to start out by saying I love my unit, it's a pretty updated apartment with a loft and a lot of space.

However, I have been here a little over 2 weeks (but paying rent for a month) and nothing has gone well since I signed my lease. I say I've been paying rent for longer than I've lived in the apartment because when I went to move in, neither of my two showers drained and my dishwasher held standing water and was not working correctly. The day I received keys, I checked/noted... everything in the apartment and told the front desk agent that it was unlivable as neither showers was usable. I was told that this constituted a maintenance emergency, and that emergencies would be taken care of right away. The request was made in person on 11/3, and then I put in an online request 11/4. I then waited until 11/11 to make another request as no one came to fix anything. I went to the front office and talked to MARIA who said "well, you can use this as a learning experience. You should never take the keys to an apartment until you know everything works". So I guess what the Joliet at Lowry is saying is, make sure you run the showers and hang out for a few hours before you sign your lease to make sure the dishwasher works and drains and your laundry works. I was pretty offended that the manager of this place blamed me for their lack of timeliness in attending to what THEY told ME was considered an emergency. So, I paid rent for 2 weeks both at Lowry and at my old place due to not being able to fully move in, and was told there was nothing they could do about it, sorry! MARIA was very unprofessional and rude and I'm honestly amazed that she has made it to the position that she is currently in. Good for you, I guess, Maria.

I have had my lease for a month and still do not have mailbox keys. This was brought up to MARIA in person the day I went to ask why it had been 10 days and my showers and dishwasher still had not been fixed. She said maintenance would take care of the keys. They did not, so I went to the office on 11/22 to ask that they take care of it again and they still have not. It is now 12/2 and I still cannot access my mailbox.

I would not recommend living here unless you are your own maintenance person or you have low standards of living. Read More