Bridge Pointe Apartments

There are a lot of bad things to be said about this apartment complex. The slanted parking; the location at a busy, loud intersection; the maintenance; the enormous electrical bills because of outdated appliances and poor insulation; the mold; the bugs; the disgusting pool; the neighbors; the loud, inefficient, and often uncollected trash; etc etc. There are some good things to be said about it, like the fact that they finally fixed the enormous crater in the parking lot and it only took them... about 11 months. The maintenance is genuinely terrible, though. They refuse to do basic maintenance such as fix a poorly sized/angled door frame. When they did fix problems, the solutions were awful and they made a huge mess, including dripping paint all over the floor on one occasion. There were also just weird problems from the poorly constructed buildings, such as little pieces of wood dust getting on utensils in drawers because the bottom of the counters are deteriorating. You would also think the train would be quieter given its distance from the complex, but the poor noise insulation ensured that that’s not the case. Don’t move here, but if you do, note that a lot of the second floor units are actually ground level because the buildings are on a hill. Make sure to check the specific unit’s location if you don’t want to be on the first floor. Lee mas

This place was horrible. No parking unless you didn’t live there. Mould, toilet over flow daily. Bugs and to top it off they will offer you short lease terms just to try and changes you triple that once it expires. We paid everything current after leaving and a year later they are telling us we owe them money. Not sure how when we do not live there and haven’t in a year. Horrible place. The management comp will not return calls either so don’t bother.

Every since we have moved into our apartment back in June it was this spot in the bathroom. We told them that it was mold but they kept telling us it wasn’t. So when the maintenance people finally came to check it out the first time all they would do is scrape it off and paint over it. Then next couple of days it would continue to come back. The office was like it’s not mold it’s not mold. So finally we were like this is not okay. So she sent the maintenance to cut the whole open and it was... literally FOOD in our wall. So after we found out was in the wall they attempted to cover the wall up. They are refusing to let us out of our lease. We just want to be let out of our lease and leave this apartment. I do not recommend staying here Lee mas

I would give ZERO stars if permitted.

We have rented the storage room #5 and one morning we didn't see our stuff. We went to the leasing office who suggested us to call the cops and we did. We asked the Management whether the keys to this storage is shared with someone else as well as we see some of our stuff(TV & printers) still in the storage but nothing else. To this the management said that they will change the keys every time people rent a storage room. That evening we were asking the... neighbors on whether they see anyone suspicious over the weekend to which one of them replied that they have moved over the weekend and the leasing management gave the storage #5 keys to them. They have checked the storage and called the office and told that the storage is full to which the management said they can do whatever they want to and all the stuff is thrown into trash. This includes personal items of very high emotional value. We went to trash bin and saw our stuff. We are able to retrieve 10% of the lost items. They said they'll reimburse us but haven't gotten back to us in a week.

Also, We have been raising the maintenance requests related to the AC unit not working for more than a month and they didn't even care to fix the issue. Every time they come up with an excuse. I'm writing this review at 11PM 82F inside the apartment (hotter than outside) and I have raised multiple requests regarding the air conditioning and they don't even care.

I would not recommend anyone to rent here. Lee mas

If you want to take a bath every shower you take, come here. If you want gunshots to wake you up, this is your apartment. If say you want to pay multiple thousands of dollars to hate every minute of living here Bridge Pointe Apartments is great. Management will not care about any issues: over 300 dollars a month electric bill due to outdated appliances in disrepair with a broken AC unit, a heating unit that sets off the smoke alarm never addressed, noise complaints on you waking you up from... being asleep, and bugs and pests daily. Lee mas