Legacy at Jones Farm Apartments

I kill at least two bugs every single day, and recently found a three-inch roach crawling in my baby’s nursery. I submitted a request over a month ago to be released from my lease because of a cockroach infestation, and I even provided medical documentation from my doctor confirming that the conditions are unsafe for my infant.

Despite this, upper management has completely ignored me. The local office keeps saying “someone from corporate will reach out,” but corporate management never responds.... They’ve promised callbacks for weeks and done nothing to resolve the issue.

Meanwhile, the infestation continues, and the conditions are disgusting. My son was in the ER this weekend with respiratory issues, likely made worse by the apartment’s environment. I have photos and videos of roaches, spiders, and unsanitary conditions throughout our unit.

I’ve had to kill multiple bugs daily for months. Corporate management’s lack of communication and refusal to take responsibility is unethical and unacceptable.

No tenant—especially one with a child—should be forced to live in these conditions or be ignored after pleading for help. Management’s silence speaks volumes about how little they value their residents. Save yourself the stress and look elsewhere. Lee mas

The property is beautiful but while you are here, hope you don't have any questions or concerns with the front office. Everytime we had a question, from amenities to renewing our lease to late fees, they were rude and passive aggressive. I dreaded going in to the front office. The side gates are broken in this "gated community" . Our key fobs regularly don't work. Whenever this is brought up to the front office they say they'll work on it and then nothing gets done. Every other word from them is... "no". Again beautiful apartments and property, but having to deal with them has definitely ruined my time here. Lee mas

The apartment is in a nice area. Lots of stores. However , when I moved out I never received my full security deposit. I moved out in March, it is now September. Like others said previously, the management is horrible. I have had numerous encounters with the manager / supervisor stating that she will contact “accounting” and I would never hear anything back. Numerous phone calls, emails, voicemails.. still haven’t had the issue resolved. They don’t want you provide you with corporates... information. I was told that my check would be in the mail 3 months ago. I went to the leasing office in person and was told “the refund is still on its last process of finalizing”. The apartment walls are thin, it’s very windy in that area so the the walls creak and make noise . You can hear people talking clearly outside and you’d think your window is up. Lee mas

I’ve lived here for two years and couldn’t be happier. The people in the front office and the maintenance men are all so helpful. The pool is awesome and I love my apartment.

Beautiful apartments and community. Everything is good until you have to deal with the office staff about the RATS on my apartment. They put traps and poison but it is not enough. We have rat stool everywhere. They offered to transfer us to another apartment but we have to pay for all the expensive for that when we are not responsible for the issue. The office staff is rude and unprofessional. Living with a kid in an apartment infested with RATS is not recommended to anybody.