Towne Oaks Apartments

I am writing this on behalf of my mom. They have lived there for 15 years. They have never had any problems until about 2yrs ago. They have people in the office that are unwilling to help a person that is blind. They moved them out of their apartment and put them in a demo while doing work on theirs. The demo apartment has no air, it has been in the 90s for a while they have been in there for almost a week now. The ladies in the office leave early because they have no air in the office but can... let your tenants have no air and not help them.
My mom went to the office and asked for help reguarding how to use the new system for paying rent. The lady didn't really want to help her. My mom had a money order for the rent and they told her she couldn't pay with that anymore. So now they charged them a $100 late fee. This place is a poorly run business. They only care about getting money and not taking care of how the place looks or how it is run. Lee mas

????Management there is HORRIBLE I'd advise Noone to try to rent there. Workers never answer the phone they don't never be in office worst place ever. Management there are lazy, unprofessional, rude, lying individuals. THE ABSOLUTE WORST. DONT WASTE YALL MONEY APPLYING THEY HAVE A NO REFUND POLICY....SEEK HOUSING ELSEWHERE FOR REAL! ????

Towne Oaks Apts has the worst service I have ever dealt with in terms of leasing facilities. They are almost NEVER in their office during marked office hours. They DO NOT answer their phone calls during marked office hours. Their maintenance staff does not complete emergency maintenance or do any follow up on emergency issues. I’m going on a week without a working stove and a clogged and leaking sink (which I have tried fixing with using a drain snake to no avail).

I would not recommend living... here unless you like looking out your window to see FBI detaining people on your porch and preventing you from leaving your building and you want to be unable to cook or use the dishwasher or wash your hands. Lee mas

I applied and was told I wasn't approved because they are not a "2nd chance property". I owed another complex that had been paid off. Based on the number of Disturbance in Progress calls I see on the LRPD Dispatch log - I'm glad they are not a 2nd chance property.

Did not even get two steps in the door and was yelled by a lady asking for me to wear a mask. Ironically, she was not wearing a mask herself and did not tell me when I called in to schedule an appointment. She told me to reschedule my appointed time because of me not having a mask. It's 2022 and there are vaccines available. I did not even want to tour the apartments because she was so rude and hypocritical. I would give 0 stars if I could.