Tides at Chandler Apartamentos

The management has been great especially memory in helping myself and my family obtaining and maintaining residency at the complex, maintenance came and fixed any problems I brought to attention and I'd like to thank Rashad if I'm spelling it correctly for addressing the maintenance issues that I brought to their attention

Had to call several times to get anyone to answer the phone. When I did get an answer the woman acted like she was annoyed about having to answer questions, and spoke to someone there in the office in Spanish about having to be bothered by my questions as if there was no chance I myself spoke Spanish. RUDE RUDE RUDE. Not going to bother with a tour if I'm just going to get this kind of response

The Office staff is rude, and it takes weeks to resolve the work orders.

This place has been a nightmare ! They cheaply “remodel” apartments and then charge higher prices then they should . Just like other previous reviews mentioned , they painted over the bath tub and about a week into living here it is rusty , disgusting , can’t ever make it look nice . Since the day we moved in the laundry door has been falling off we have had them come out and fix it 4 times until we finally decided it wasn’t ever going to be fixed and just gave up. Our patio door never slides ,... it is basically stuck shut unless we are willing to break the door off , and that’s after maintenance “fixed it”. The toilet you have to hold the handle down the entire time until everything goes down , or else it won’t . Tonight the toilet completely stopped working, my husband and I have called the emergency maintenance line each and they won’t get back to us , and this is our only toilet in the apartment. Then the ac went out we called the front desk and spoke to the manager about the issues , she sent someone out , he came inside looked at everything stated he would be back , he never returned , the apt had now got to 99 degree considering the heat outside was 117, no one informed me of what was being done , so I had to call again and the manager is the worst to get information from, it’s as though we are pulling teeth to just get information. She said she would have to call me back as she had no info either . She finally gets back to me and tells me they have to have a company come out tomorrow morning , the next day I never got any info about the ac unit until once again I called before they closed and then I was informed a new unit was needed. 2 days go by and they still didn’t replace the ac but gave us the smallest portable cooler , and thought that would be fine , mind you this place has no fans or lights in any rooms other then the dining area, and one portable cooler doesn’t do anything in 117 degree weather and no fans , not once did they offer us another place to stay or more fans or coolers let alone keep us updated on what was going on , most in-compassionate, people especially the manager ! And the cockroaches are insane ! They come from the ceiling the drains everywhere , even if you spray, I saw other reviews about the cockroaches and didn’t listen , it’s definitely true. This place is absolutely miserable and terrible , I wouldn’t recommend to anyone and couldn’t be any happier to soon be out of this place , embarrassed to even live here . Lee mas

It’s well maintained, everyone is very nice and the apartments themselves are very nice!