Level 550 Apartamentos

Thank you for your wonderful feedback! We're thrilled to hear that Level 550 has everything you were looking for in an apartment. Our team takes pride in creating a modern, comfortable living experience, and it’s great to know you’re enjoying the... front pool and convenient location! Lee mas

We were disappointed to see this review and would love the opportunity to clarify on a few items mentioned. Our company standard is to only look for items beyond normal wear and tear and to charge the true invoice cost, so no profit is made or... pocketed by us. The lease is clear about what items will be inspected and charged for at the time of a resident vacating and lists out their general cost accounting for standard depreciation. If a tenant leaves the home in the same great condition in which they received it, they will get a full security deposit refund per AZ law. Regarding your move out charges, we have provided photos and invoices for your records but would be happy to review your final account statement with you again in further detail if needed. Unfortunately, pet damage/odor does require additional remedies to restore the home to its original condition and thus resulted in additional replacement fees. We are always willing to work with our residents to set up payment arrangements to help keep any balance owed out of collections. Thank you for making your payment in full and if you have any further questions, please feel free to reach out to our leasing office directly - Level 550 Management Lee mas

We were disappointed to see this review and would love the opportunity to clarify on a few items mentioned. Our company standard is to only look for items beyond normal wear and tear and to charge the true invoice cost, so no profit is made or... pocketed by us. The lease is clear about what items will be inspected and charged for at the time of a resident vacating and lists out their general cost accounting for standard depreciation. If a tenant leaves the home in the same great condition in which they received it, they will get a full security deposit refund per AZ law. Regarding your move out charges, we have provided photos and invoices for your records but would be happy to review your final account statement with you again in further detail if needed. Unfortunately, pet damage/odor does require additional remedies to restore the home to its original condition and thus resulted in additional replacement fees. We are always willing to work with our residents to set up payment arrangements to help keep any balance owed out of collections. Thank you for making your payment in full and if you have any further questions, please feel free to reach out to our leasing office directly- Level 550 Management Lee mas

We understand notice requirements may not be common knowledge to everyone especially if you happen to be a first-time renter which is why we encourage reading your lease agreement thoroughly before signing. Providing a 30-60 day notice is standard... industry practice regardless of whether you lease with a community or private Landlord and is notated in every rental contract. This ensures a smooth transition for both our residents and the community. If you have any further questions or would like to schedule a payment arrangement for the balance due, please do not hesitate to reach out to our leasing office directly at 480-477-9533. We are happy to assist.– Level 550 Management Lee mas

Hello, your concerns are important to us, and we would love to have the opportunity to discuss them with you. We cannot fix what we are unaware of. We kindly ask that you call us at the leasing office at 480-477-9533 at your earliest convenience to... discuss further. Thank you! -Level 550 Management Lee mas