Avalon Apartamentos

The place now has trash everywhere all the time, and many tenants have had to call the police for homeless messing with their doors, drug use, and vandalism. The staff refuses to do anything about any of these issues and are very rude while they do so. The rent charge is ridiculous for the living conditions to be what they are.

I am going to be moving from out of town to Phoenix and called about one of their apartments listed. The woman on the phone was super rude when I was trying to ask questions. She was using a tone of voice trying to make me feel stupid because there are virtual tours online. It’s not even labeled which units the tours go with so how am I supposed to know? There’s very little information online so not really sure why she was acting so inconvenienced by my very normal questions. Won’t rent here... since they can’t even be bothered to be decent to potential residents. Lee mas

I live at Avalon Apartments and have been here for a year and a half. My car has been broken into twice after parking in the parking lot that has no cameras/any type of surveillance whatsoever. I called my apartment manager this morning, to warn them about a potential liability. The staff member that I spoke to interrupted me and told me to “just call the police” and that the parking spot “wasn’t their problem.”

The recent purchase of this building was meant to improve it, but clearly that is... not the goal. This company (Alliance Southwest, LLC) and its staff do not care about residential safety concerns, or much about residents at all.

In addition, the light on my porch has been broken/burnt out for months. Where is maintenance? Nowhere to be found. My neighbors’ dog runs wild outside without a leash. Where is the apartment manager? Too busy trying to scam people looking for a home out of their money, I’m sure.

Save yourself a headache, lost possessions, and wasted money and look elsewhere. Lee mas

I've lived here for 3 years. Through constant construction/remodeling noise, hammering, electric saws... beware the 60 notice to vacate that is glossed over on the lease. There are notices left at your door for things like the A/C being broken and worked on for days at a time in the heat of summer and notices informing me that my water will be shut off for days at a time as well. Got kids? Because almost everyone that lives here does so it's like a gated daycare after school gets out. Some... days toys strewn about the courtyard and disc golf frisbies thrown at your windows. I was so excited to put my 30 notice in and move out only to be told that it is 60 day notice and oh by the way my lease was up in January but informing me of this was a "courtesy" that management did not feel was necessary. Cash grabbing scam artists. Maybe this is the apartment community for you! Lee mas

If I could give negative stars, I most definitely would. Zero concern or respect for tenants. What are people paying you for if not livable conditions? Heartless thieves...